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Error installing visual composer - by lndcarvalho

This topic has 4 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Jack Richardson

lndcarvalho

Participant

September 1, 2015 at 11:54

Good morning, I downloaded the new version of the theme Legend, but I’m having trouble installing the plugin visual composer, the error appears installing the theme or manually via FTP.

Could you help me with that, please?

I need to resolve it as soon as possible.

I thank your attention.

Below is the message that appears when I install via ftp

Warning: session_start () [function.session-start]: open (/ var / lib / php-cgi / session / sess_5i231fqnqdbjl88f22d597i0r3, O_RDWR) failed: No such file or directory (2) in / home / storage / a / e1 / f8 / typographyca1 / public_html / wp-content / plugins / screets-chat / core / fn.init.php on line 164

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 232 bytes) in /home/storage/a/e1/f8/typographyca1/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/vc-message.php on line 25

Warning: Unknown: open (/ var / lib / php-cgi / session / sess_5i231fqnqdbjl88f22d597i0r3, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please VERIFY que the current setting of session.save_path is correct (/ var / lib / php-cgi / session) in Unknown on line 0

#83617 Copied Theme version: Legenda_Theme-v2.9

3 Answers

Robert Hall

Support staff

September 1, 2015 at 12:15

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#83625 Copied

lndcarvalho

Participant

September 1, 2015 at 16:13

Ok, I thank the attention.
I sent them access to the Private Content

I am awaiting the return.
Thank you

Please, contact administrator
for this information.

#83685 Copied

Jack Richardson

Support staff

September 1, 2015 at 17:03

Hello,

You should contact your hosting provider as the errors below are related to server configuration:
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php-cgi/session) in Unknown on line 0
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /home/storage/a/e1/f8/typographyca1/public_html/wp-admin/includes/theme.php on line 461
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php-cgi/session) in Unknown on line 0

You need set correct session save path in server config file. In this case your hosting provider should assist you.

Thank you.
Best regards,
Jack Richardson.

#83701 Copied
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