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Error Issues in install XStore – media not installed

This topic has 10 replies, 4 voices, and was last updated 5 months, 1 weeks ago ago by Tony Rodriguez

Stan

Participant

October 11, 2024 at 13:50

I’m using hostinger for hosting while uploading Minimal Fashion 2 theme, I’m getting error that states:

“Minimal Fashion 2 Demo Installed! However, We’ve Encountered Some Errors:

media not installed 🙁

The most common errors occur due to low server requirements. We strongly recommend that you contact your hosting provider to verify and adjust the necessary server settings.”

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#418312 Copied Theme version: 9.4.2

9 Answers

Rose Tyler

Support staff

October 11, 2024 at 13:57

Hello, Stan,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#418314 Copied

Stan

Participant

October 11, 2024 at 14:13

I’ve added acces

Please contact administrator
for this information.

#418318 Copied

Rose Tyler

Support staff

October 11, 2024 at 14:49

Hello, Stan,

We’ve imported demo content on your site. Please check.

Best Regards,
8Theme’s Team

#418319 Copied

Stan

Participant

October 11, 2024 at 16:09

Thanks, this if fixed now. If I want to edit something is the theme editor from Xstore it just keeps loading

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#418338 Copied

Rose Tyler

Support staff

October 11, 2024 at 16:12

Hello, Stan,

You’re welcome!

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#418340 Copied

Stan

Participant

October 11, 2024 at 16:41

I am also using Chrome and deleted my cashe, but still not working. Elementer is working tho

#418343 Copied

Tony Rodriguez

Support staff

October 12, 2024 at 06:35

Hello, @Stan,

Thank you for your response.

We have thoroughly reviewed your website using the Chrome browser and did not encounter any issues. For your reference, we have recorded a video demonstrating our findings. You can access the video via the link provided in the private content area.

We kindly recommend that you also check your website on the latest version of the Chrome browser. We hope this information proves helpful.

If the issue persist, To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

We appreciate your cooperation and look forward to resolving your query promptly.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#418363 Copied

Tarique

Participant

October 18, 2024 at 14:59

I am also facing same problem please help me.

#419428 Copied

Tony Rodriguez

Support staff

October 19, 2024 at 05:18

Hello, @Tarique,

Thank you for contacting us and for using XStore.

We kindly request that you create a new topic on our support forum to avoid any inconvenience and provide a screenshot of the issue, along with your site’s WP-admin access in the private content area. This will allow us to thoroughly review the problem and assist you more effectively.

Thank you for your cooperation.

Best regards,
The 8Theme Team

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