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Error Issues in install XStore – media not installed :( By Sheraz

This topic has 10 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

Sheraz

Participant

July 19, 2024 at 14:43

I’m using hostinger for hosting while uploading Minimal Fashion 2 theme, I’m getting error that states:

“Minimal Fashion 2 Demo Installed! However, We’ve Encountered Some Errors:

media not installed 🙁

The most common errors occur due to low server requirements. We strongly recommend that you contact your hosting provider to verify and adjust the necessary server settings.”

I’ve verified that that my wp meets all the requirements as per https://www.8theme.com/documentation/docs/xstore-theme-requirements/

here is my site URL
https://eyecraft.pk/

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support staff only.

#405881 Copied Theme version: 9.3.15

9 Answers

Rose Tyler

Support staff

July 19, 2024 at 14:50

Hello Sheraz,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#405882 Copied

Sheraz

Participant

July 19, 2024 at 15:08

Please have a look at them

Please contact administrator
for this information.

#405889 Copied

Rose Tyler

Support staff

July 19, 2024 at 16:15

Hello Sheraz,

We hope this message finds you well. Could you please take a moment to review the website at your earliest convenience? Should you require any further assistance, do not hesitate to reach out to us.

Best Regards,
8Theme’s Team

#405902 Copied

Sheraz

Participant

July 20, 2024 at 07:23

Hello,
Today i reinstall the same theme but still get the same message media is not installed

Files is visible for topic creator and
support staff only.

#405963 Copied

Rose Tyler

Support staff

July 21, 2024 at 07:45

Hello Sheraz,

We hope this message finds you well.

The demo version contains numerous images, necessitating multiple imports of images only, rather than the entire demo content. This requirement arises due to specific server parameters, only some of our customers have this issue.

Could you please clarify why the settings we configured for you were removed and the demo was reinstalled? Understanding your reasons will help us provide better support and ensure the demo aligns with your needs.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#406094 Copied

Sheraz

Participant

July 21, 2024 at 07:57

Hello,
I reinstall it and experimenting with other themes to see which one suits me the best, but ultimately, I think this theme is suitable for me. I receive the same notice before you configure media not installed when I install the same theme again.
I also run into another problem with my products not showing up in the store once I publish them.

#406096 Copied

Rose Tyler

Support staff

July 21, 2024 at 08:40

Hello Sheraz,

We hope this message finds you well.

We will help you with images (manually) and let you know once it is done.

Draft content (in your site it is products) will not be shown on frontend independently of the theme – https://gyazo.com/69786916669cee6c22bd386f1f99e7bf

Best Regards,
8Theme’s Team

#406110 Copied

Rose Tyler

Support staff

July 21, 2024 at 08:44

Hello Sheraz,

Please check the images on the Home page and let us know if further assistance is needed.

Best Regards,
8Theme’s Team

#406111 Copied

Andrew Mitchell

Support staff

July 21, 2024 at 08:55

Dear Sheraz,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#406116 Copied
Tagged: fix xstore installation errors, sheraz wordpress troubleshooting, woocommerce xstore media issues, wordpress woocommerce xstore problems, xstore media not installed, xstore theme installation error
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Error Issues in install XStore – media not installed :( By Sheraz

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