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Error: Live Paste feature is not allowed right now

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez

invis

Participant

April 27, 2023 at 08:57

The error message showing “Live Paste feature is not allowed right now, because you didn’t copy any section before. You can find nice looking sections here: https://xstore.8theme.com/widgets/” while trying to copy paste the xstore elements to our website elementor.

#354677 Copied Theme version: 9.1.2

3 Answers

Tony Rodriguez

Support staff

April 27, 2023 at 09:09

Hello, invis,

Thank you so much for purchasing our theme and contacting our support center.

In order to resolve your issue, please read and follow the instructions provided in our theme documentation here: https://www.8theme.com/documentation/docs/elementor-live-copy-option/

If the issue persists afterwards, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#354680 Copied

invis

Participant

April 27, 2023 at 09:47

i cant copy paste the theme elements still. Please help

Please contact administrator
for this information.

#354690 Copied

Tony Rodriguez

Support staff

April 27, 2023 at 10:01

Hello, invis,

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and fix your issue on your site.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#354695 Copied
Tagged: error live paste, live paste feature, not allowed now, seo friendly, wordpress woocommerce themes
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