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Error message WooCommerce : Your theme contains obsolete template files

This topic has 22 replies, 4 voices, and was last updated 9 years, 10 months ago ago by Robert Hall

ziloub

Participant

November 20, 2014 at 11:51

Hi,

I have the message :
Your theme contains obsolete template files WooCommerce

with :
royal/woocommerce/myaccount/form-login.php version 2.1.0 est obsolète. La version du core est 2.2.6,

Could you please see why I have this and make a correction ?

I gave you my credentials on the private content

Thanks

Regards

Sylvain Giroir

Please, contact administrator
for this information.

#25644 Copied

21 Answers

Eva Kemp

Support staff

November 20, 2014 at 15:49

Hello,

Please don’t worry. That notification won’t effect your site work.
This issue will be fixed in the next theme update.

Thank you.
Regards,
Eva Kemp.

#25690 Copied

romanier

Participant

January 9, 2015 at 11:05

Hello Eva,

I have exactly the same problem :
royal/woocommerce/myaccount/form-login.php version 2.1.0 est obsolète. La version du core est 2.2.6,

but my customers can’t log in to order the products…
Could you please tell me what to do to fix this issue asap ?

Thank you
Romain

#32618 Copied

Robert Hall

Support staff

January 9, 2015 at 11:16

Hello romanier,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#32622 Copied

romanier

Participant

January 9, 2015 at 13:25

Hello,

Private Content :

Please, contact administrator
for this information.

#32639 Copied

Robert Hall

Support staff

January 9, 2015 at 13:45

Hello romanier,

Sorry, but you forgot to provide us with wp-admin access.

Regards,
Robert Hall.

#32642 Copied

romanier

Participant

January 12, 2015 at 11:05

Hello

Please, contact administrator
for this information.

#32897 Copied

Eva Kemp

Support staff

January 12, 2015 at 16:37

Hello @romanier,

Please create a user for us in wp-admin panel and provide us with the access as well as for FTP account.

Thank you.
Regards,
Eva Kemp.

#32959 Copied

romanier

Participant

January 12, 2015 at 17:42

Hello,

The access:

Thank you.

Please, contact administrator
for this information.

#32982 Copied

Eva Kemp

Support staff

January 12, 2015 at 18:24

Hello @romanier,

You’re using old theme version. Please update it to 1.5.2 version.
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)

Thank you.
Regards,
Eva Kemp.

#32996 Copied

romanier

Participant

January 12, 2015 at 20:18

Ok thank you.
I just did it but I still have an issue with the top bar.
When I log in, I don’t have access to the wp tool bar…
Any ideas?
Thank you.

#33027 Copied

Robert Hall

Support staff

January 12, 2015 at 20:50

Hello,

Please provide as with full permissions to your admin panel.
Did you made any changes in default theme files?

Regards,
Robert Hall.

#33034 Copied

romanier

Participant

January 12, 2015 at 23:40

Hello,

I think you have the full permission.
I did changes in the old theme files but the upgrade files are clean.

Thank you for your help.
Romain

#33063 Copied

Eva Kemp

Support staff

January 13, 2015 at 11:28

Hello,

The problem may be caused by SSL certificate you installed as there is “Mixed content” errors on the site. Please refer to this article:
https://managewp.com/wordpress-ssl-settings-and-how-to-resolve-mixed-content-warnings

Thank you.
Regards,
Eva Kemp.

#33147 Copied

romanier

Participant

January 13, 2015 at 16:12

Still doesn’t work…
I really need to fix it.

Thank you very much.

#33231 Copied

Eva Kemp

Support staff

January 13, 2015 at 18:28

Hello,

Could you please provide us with the access to Plugins in wp-admin panel?
Also you’re still using old theme version. Please update it to 1.5.2 version.
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)

Thank you.
Regards,
Eva Kemp.

#33261 Copied

romanier

Participant

January 14, 2015 at 12:05

Hello,

You are now super-admin.
I upgraded the theme with the last version available.
Thank you.

#33382 Copied

Eva Kemp

Support staff

January 14, 2015 at 17:26

Hello @romanier,

The problem is caused by wordpress-https plugin as My Account form isn’t working with default WordPress theme. You can check it yourself.
Also there is an error of the plugin:
Fatal error: Call to a member function setScheme() on a non-object in /home/myahbox/www/wp-content/plugins/wordpress-https/lib/WordPressHTTPS/Module/Settings.php on line 285

We recommend you to contact its author concerning the issue.

Thank you.
Regards,
Eva Kemp.

#33477 Copied

romanier

Participant

January 14, 2015 at 17:39

Ok I deleted it and still doesn’t work.
Do you have another solution please ?

#33479 Copied

Eva Kemp

Support staff

January 14, 2015 at 17:49

Hello,

The problem still persists with default WordPress theme too.
Seems the issue is caused by your SSL links configuration and not by our theme.
Please enable “twentyforteen” theme and test the login form yourself.

Thank you.
Regards,
Eva Kemp.

#33484 Copied

romanier

Participant

January 14, 2015 at 18:32

Ok thank you for your time.

#33496 Copied

Robert Hall

Support staff

January 14, 2015 at 18:38

Hello,

You’re welcome!

Regards,
Robert Hall.

#33497 Copied
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