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Error nstalling plugins using XStore’s Plugins Installer.

This topic has 2 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Rose Tyler

  • Avatar: fix
    fix
    Participant
    April 25, 2021 at 15:33

    Hi,
    I just purchased XSTORE and it really looks cool!

    However, I get this error when trying to install plugins using XStore’s Plugins Installer:

    “Oops it looks something went wrong. Please check your system requirements first. In case it will happened again, please, contact us 8theme.com”

    Server and WordPress meet theme’s requirements.

    So, Elementor failed instalation as described above, but when installing via WP’s Plugins/Add New, Elementor installed fine.

    How do I solve this? I’m guessing it would be best to install plugins from XStores Plugins Installer as relating to the bundled licences?

    Please advice. Thank you 🙂
    Kind regards,
    fix

    #285410 Copied Theme version: 3.2.7 WooCommerce version: 5.2.2
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2021 at 15:54

    Hello,

    Thanks for contacting us.
    Contact your hosting provider and check the server error log.
    Way of plugin installation doesn’t matter, check these articles – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    #285417 Copied
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