Error on "My account"-page - by kaspera

This topic has 5 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Jack Richardson

  • 4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 11, 2015 at 15:11

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: kaspera
    kaspera
    Participant
    September 13, 2015 at 17:00

    Hi,

    That fixed that bug, but created another. When I try to go to the sub-menu in my “Mega menu”, that menu disappears when moving the mouse over it.

    P.s. even though I followed the guide an saved theme options, when updating the theme, it still overwrote some of the options in there.

    Please, contact administrator
    for this information.
    Avatar: kaspera
    kaspera
    Participant
    September 13, 2015 at 17:01

    Btw – I think it is the revolution slider that makes the problem – I’ve tried updating that one as well.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 13:28

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

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