Error on my-account page for logged-in users after update to 3.2

This topic has 6 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

  • Avatar: samuraischwert
    samuraischwert
    Participant
    May 8, 2017 at 09:31

    Hello support theme,

    we just updated to Legenda version 3.02.
    When opening the my account page as a logged-in user, there only is a woocommerce error page saying:

    Fatal error: Uncaught Error: Call to undefined function etheme_account_sidebar() in /www/htdocs/w010bc4d/samuraischwert.kaufen/wp-content/themes/legenda/woocommerce/myaccount/my-account.php:13 Stack trace: #0 /www/htdocs/w010bc4d/samuraischwert.kaufen/wp-content/plugins/woocommerce/includes/wc-core-functions.php(204): include() #1 /www/htdocs/w010bc4d/samuraischwert.kaufen/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-my-account.php(105): wc_get_template(‘myaccount/my-ac…’, Array) #2 /www/htdocs/w010bc4d/samuraischwert.kaufen/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-my-account.php(62): WC_Shortcode_My_Account::my_account(”) #3 /www/htdocs/w010bc4d/samuraischwert.kaufen/wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php(71): WC_Shortcode_My_Account::output(”) #4 /www/htdocs/w010bc4d/samuraischwert.kaufen/wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php(165): WC_Shortcodes::shortcode_wrapper(Array, ”) #5 /www/htdocs/w010bc4d/samuraischwert in /www/htdocs/w010bc4d/samuraischwert.kaufen/wp-content/themes/legenda/woocommerce/myaccount/my-account.php on line 13

    Do you know how we can fix that?

    Thank you,

    Jan

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2017 at 13:11

    Hello,

    Please provide us with wp-admin and FTP credentials in private content area.

    Regards,
    Rose Tyler.

    Avatar: samuraischwert
    samuraischwert
    Participant
    May 8, 2017 at 15:34

    Hello,

    the credentials are in the private field below.

    Thanks,

    Jan

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2017 at 13:23

    Hello,

    You need to delete outdated files http://prntscr.com/f66njo

    Regards,
    Rose Tyler.

    Avatar: samuraischwert
    samuraischwert
    Participant
    May 10, 2017 at 13:34

    Thank you, now it works!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2017 at 09:27

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

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The issue related to '‘Error on my-account page for logged-in users after update to 3.2’' has been successfully resolved, and the topic is now closed for further responses

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