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Error on the latest version of the xstore theme

This topic has 2 replies, 2 voices, and was last updated 21 minutes ago ago by Rose Tyler

mohammad

Participant

March 13, 2025 at 09:32

Although my wordpress, all the plugins and the theme are in the latest version I have see this error constantly:
[13-Mar-2025 08:25:30 UTC] PHP Fatal error: Uncaught ValueError: Unknown format specifier “Ð” in /var/www/html/wp-content/themes/xstore/framework/customizer/theme-options/woocommerce/single-product/panel.php:44
Stack trace:
#0 /var/www/html/wp-content/themes/xstore/framework/customizer/theme-options/woocommerce/single-product/panel.php(44): sprintf()
#1 /var/www/html/wp-includes/class-wp-hook.php(324): {closure}()
#2 /var/www/html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#3 /var/www/html/wp-content/themes/xstore/framework/theme-options.php(38): apply_filters()
#4 /var/www/html/wp-includes/class-wp-hook.php(324): {closure}()
#5 /var/www/html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#6 /var/www/html/wp-includes/plugin.php(517): WP_Hook->do_action()
#7 /var/www/html/wp-settings.php(704): do_action()
#8 /var/www/html/wp-config.php(86): require_once(‘…’)
#9 /var/www/html/wp-load.php(50): require_once(‘…’)
#10 /var/www/html/wp-blog-header.php(13): require_once(‘…’)
#11 /var/www/html/index.php(17): require(‘…’)
#12 {main}
thrown in /var/www/html/wp-content/themes/xstore/framework/customizer/theme-options/woocommerce/single-product/panel.php on line 44

#437148 Copied Theme version: 9.4.8

1 Answer

Rose Tyler

Support staff

March 13, 2025 at 09:55

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#437152 Copied
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