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Error: PCLZIP_ERR_BAD_FORMAT (-10) - by David Henry

This topic has 7 replies, 4 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

David Henry

Participant

May 18, 2018 at 15:54

hi Guys,

updating gives this error:

An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I’ve tried a few things from other posts like deactivating the license and deactivating the theme but nothing is working.

Anyone any ideas that don’t involve FTP?

David

Please, contact administrator
for this information.

#193240 Copied Theme version: not latest WooCommerce version: latest

6 Answers

David Henry

Participant

May 21, 2018 at 10:12

htaccess pass changed…

Please, contact administrator
for this information.

#193307 Copied

Olga Barlow

Support staff

May 21, 2018 at 10:44

Hello,

We did not face any issues with update http://prntscr.com/jkkvrt

Regards

#193313 Copied

David Henry

Participant

May 21, 2018 at 14:55

Thanks for fixing, no idea why you didn’t have an issue but happy about it;)
d

#193342 Copied

Olga Barlow

Support staff

May 21, 2018 at 15:02

You are welcome. Maybe it was some temporary glitch.

Regards

#193345 Copied

André

Participant

July 3, 2018 at 10:53

Hi, Mrs. Olga,

I’m also having the same error message from our partner. What was the way you used it to fix it and get it updated?

“An error occurred updating XStore: The package was not included. PCLZIP_ERR_BAD_FORMAT (-10): Can not Find End of Record Signature Dir Dir:

#195914 Copied Theme version: XStoreVersão: 4.27 WooCommerce version: 3.4.3

Rose Tyler

Support staff

July 3, 2018 at 11:01

Hello @andre.orion,

Please try to update theme via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#195915 Copied
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