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Error: Please enter state, improve registration, translation

This topic has 4 replies, 2 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

herve

Participant

February 5, 2020 at 16:33

Hello,

1 / I fill all the fields but unfortunately I get this error message:
Error: Please enter state
How to solve this problem?

2 / To improve registration how to eliminate duplicate addresses, countries, telephone?

3 / do you have a French translation, especially for front-end ?
Regards

#229409 Copied Theme version: 6.2.9 WooCommerce version: 3.9.1

3 Answers

Olga Barlow

Support staff

February 5, 2020 at 16:56

Hello,

1/ Do you have this issue during checkout on your site? We did not find any simple product to add to cart and proceed to checkout.

2/ WooCommerce does not have all these fields during registration http://prntscr.com/qxztqd
How did you add them: using an additional plugin or by additional customization?

3/ Yes, we have partial French translation https://github.com/OlgaBarlow/Translation-of-Xstore-theme/tree/master/Xstore
Don’t forget to update translation files after uploading to your server https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

Regards

#229410 Copied

herve

Participant

February 5, 2020 at 17:38

Hi,
Indeed there is a plugin “Ultimate Auction” which allows to make the auction on the page https://reflexengages.fr/boutique/
They are much less reactive than you and actually I don’t know which setting is important to use with your theme to improve the user experience. It adds a priori, these fields for a payment by stripe
As I do not speak English very well, do not hesitate to ask me for access. Maybe we would save time.

Thanks for your help

#229411 Copied

Olga Barlow

Support staff

February 5, 2020 at 17:45

Hello,

We could help you only if issue is related strictly to our theme. What does this mean? If you use third-party plugin and some options of this plugin or default WooCommerce functions do not work as it should then you need to check the problem with the default theme (Go to Appearance > Themes > install and activate default theme, Storefront for example) and check the mentioned issue. In case your problem disappears with the default theme but goes back once you enable XStore then we’ll be able to take a closer look and fix the problem. In case problem persists even when the default theme is enabled you need to contact plugin author because problem is caused by their files and we could do nothing because we are able to edit only out theme files.
So, do you have mentioned issues with the default theme?

Regards

#229413 Copied
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