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ERROR PLUGIN - by Anna - on WordPress WooCommerce support

This topic has 22 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

Anna

Participant

June 19, 2015 at 13:18

Hi, I installed the theme and plugins updated, just that I see the following errors (see attachment), also some plugins need to be updated but do not update, I’ve even downloaded from your site, but do not update.
I await response thanks to the availability
regards

Please, contact administrator
for this information.

#70455 Copied Theme version: Versione: 1.8 WooCommerce version: Versione 2.3.11

21 Answers

Robert Hall

Support staff

June 19, 2015 at 13:22

Hello,

Please try to update plugins via FTP just replace the folder with new update in wp-content/plugins/
Also your credentials to FTP aren’t correct.

Regards,
Robert Hall.

#70457 Copied

Anna

Participant

June 19, 2015 at 13:28

is already done, I loaded the plugin via ftp but nothing changes.
Regards

Please, contact administrator
for this information.

#70459 Copied

Robert Hall

Support staff

June 19, 2015 at 13:35

As I see plugin was successfully installed. Isn’t it?
Please see screenshot: http://prntscr.com/7isir2

Regards,
Robert Hall.

#70461 Copied

Anna

Participant

June 19, 2015 at 13:41

it is only so that tells me that the theme includes versions for woocommerce expired? this can lead to problems?

#70463 Copied

Robert Hall

Support staff

June 19, 2015 at 13:43

Don’t worry about this message. It’s doesn’t effect to the performance of your site.
This will be fixed in the next theme update.

Regards,
Robert Hall.

#70464 Copied

Anna

Participant

June 19, 2015 at 13:48

ok thanks, also when I click on add to wishlist show and I click on the list, it does not lead to any page why?

#70465 Copied

Anna

Participant

June 19, 2015 at 13:50

sorry now it works … thanks for the very kind and quick availability: -D

#70466 Copied

Robert Hall

Support staff

June 19, 2015 at 13:57

You’re welcome!
Have a good day!

Regards,
Robert Hall.

#70468 Copied

Anna

Participant

June 22, 2015 at 10:20

hi, you can display on the home page only 12 products? how can I do? I have set only in the shop but do not know how to do in the home.
Thanks to the availability

#70693 Copied

Eva Kemp

Support staff

June 22, 2015 at 11:43

Hello,

Please use this Products element: http://storage4.static.itmages.com/i/15/0622/h_1434969736_9464237_ad090da642.png instead of WooProducts and set Limit to “12” to show only 12 products.

Regards,
Eva Kemp.

#70718 Copied

Anna

Participant

June 22, 2015 at 11:55

It can be random? I used the other to display the products at random, it would be very useful

#70721 Copied

Eva Kemp

Support staff

June 22, 2015 at 13:30

Hello,

Unfortunately there is no random order in Products element settings.
Sorry.

Regards,
Eva Kemp.

#70739 Copied

Anna

Participant

June 22, 2015 at 13:39

ok thanks, but you can display only 12 products for this shortcode? see attachment

Allegato

#70742 Copied

Eva Kemp

Support staff

June 22, 2015 at 20:40

Hello,

This is Woocommerce element and if you want to show only 12 products with WooProducts element you need select what products to display in the element settings, but if you use this Products element http://storage4.static.itmages.com/i/15/0622/h_1434969736_9464237_ad090da642.png you can set Limit how many products to show.

Regards,
Eva Kemp.

#70866 Copied

Anna

Participant

June 23, 2015 at 10:47

ok indeed I included this shortcode is useful because the random but if I post the list of products is not worth more than the random … you can not enter a code for this type shortcode
$ args = array (
‘orderby’ => ‘rand’,
‘posts_per_page’ => ‘1’,

);

thank’s
Regards

#70974 Copied

Anna

Participant

June 23, 2015 at 11:07

ok indeed I included this shortcode is useful because the random but if I post the list of products is not worth more than the random … you can not enter a code for this type shortcode
$ args = array (
‘orderby’ => ‘rand’,
‘posts_per_page’ => ‘1’,

);

thank’s
Regards

also the chat does not work does not see why any operator?

#70978 Copied

Eva Kemp

Support staff

June 23, 2015 at 12:36

Hello,

Sorry, but concerning WooProduct element you have to contact Woocommerce support.
The problem with chat is caused by WP Maintenance Mode plugin. Please disable it and check the chat. Please note you need check it in another browser not being logged in under operator’s username.

Regards,
Eva Kemp.

#70998 Copied

Anna

Participant

March 16, 2016 at 12:22

Hi I recently purchased the theme legend, I bought another from you because I really enjoyed it, though there is an error in the shortcode “incon box”, I can not see the icons to choose the right one, you can solve?
thank you
Regards

Please, contact administrator
for this information.

#117613 Copied Theme version: Versione: 2.11 WooCommerce version: Versione 2.5.4

Jack Richardson

Support staff

March 16, 2016 at 13:09

Hello,

The problem was related to plugin “IgniteUp”. I’ve disabled it, check Icon Box element now.

Best regards,
Jack Richardson.

#117623 Copied

Anna

Participant

March 16, 2016 at 13:11

ok thank’s

#117624 Copied

Jack Richardson

Support staff

March 16, 2016 at 14:14

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#117634 Copied
Tagged: error, plugin, themes, woocommerce, wordpress
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