This topic has 2 replies, 2 voices, and was last updated 3 months, 4 weeks ago ago by Rose Tyler
Hi, I’m getting this “There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.”
https://screenrec.com/share/Ucif3rkbu5
This issue occurs when I place an order on the checkout page.
I have deactivated all the plugins and checked each of them. The main issues come from Xstore. I created a staging site with just Xstore and the payment gateway, and the issues are the same.
Please address these issues urgently; it’s very important. I can’t go live without resolving them.
Hello trendy,
Thank you for reaching out to us.
– Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme. Let us know the result.
– Go to WooCommerce > Settings > Payments > disable ABA PayWay Payment Gateway and enable 2 default payments “Cash on delivery” and “Check payments” > check the ordering after that. In case the problem persists with ABA PayWay Payment Gateway only, you need to contact the support of “ABA PayWay Payment Gateway for WooCommerce” plugin.
Best Regards,
8Theme’s Team
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