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Error theme - by apotik - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

apotik

Participant

January 6, 2021 at 12:00

hello, my theme does not install correctly, I contacted my host who asks me to verify this with you, here are the screens

thank you

Please, contact administrator
for this information.

#266979 Copied Theme version: 7.2.3

7 Answers

apotik

Participant

January 6, 2021 at 13:17

I have to restore everything because even the products have disappeared, could you install the theme and defaul demo in my place because it seems impossible to me

#267000 Copied

Olga Barlow

Support staff

January 6, 2021 at 17:00

Hello,

What purchase code should we use to activate theme on that site?

Regards

#267057 Copied

apotik

Participant

January 6, 2021 at 17:50

hello this one

Please contact administrator
for this information.

#267069 Copied

apotik

Participant

January 7, 2021 at 08:51

any help please ?

#267126 Copied

apotik

Participant

January 7, 2021 at 15:42

this problem is quite urgent, can you give me a solution? I can’t work without an answer from you

#267177 Copied

apotik

Participant

January 7, 2021 at 20:04

I saw that you had advised to install only “media”, I did it and it didn’t work, look the screen

Please contact administrator
for this information.

#267214 Copied

Olga Barlow

Support staff

January 8, 2021 at 18:17

Hello,

I checked your site and see that slider installed, WooCommerce page installed, images are in place and you even replaced the default images with your own. So, do you have any missing content comparing to our demo that you would like to install?

Regards

#267396 Copied
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