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Error: Unsupported request – method type: get

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez

Jeanice

Participant

December 7, 2022 at 00:20

I am getting this message on the front page where my Instagram feed is supposed to be showing,

Please, contact administrator
for this information.

#340742 Copied Theme version: 8.3.8

1 Answer

Tony Rodriguez

Support staff

December 7, 2022 at 06:42

Hello, @Jeanice,

This error is appearing on your site for now: https://postimg.cc/3yNC1jKv

This happens because Instagram adds the expiration date on their API response, there is a change to improve data protection, the idea is to keep on track the permissions users give about their data. For personal accounts, the expiration time is 60 days, and for business is 90 days.

Yes, you have to generate a new token relinking the account.

Hope this will help.

Regards 8Themes Team.

#340751 Copied
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