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Error update theme - by Marcelo - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Marcelo

  • Avatar: Marcelo
    Marcelo
    Participant
    January 26, 2021 at 16:33

    Hello,
    error :
    https://prnt.sc/xnxp0m
    https://prnt.sc/xnxq8m

    #270324 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2021 at 16:42

    Hello,

    You need to clear cache.

    Regards

    #270330 Copied
    Avatar: Marcelo
    Marcelo
    Participant
    January 26, 2021 at 17:07

    Hi, I’m not using any cache plugin, anyway I cleared cloudflare’s cache but I don’t see that it is fixed, any ideas?

    The problem seems to be child theme, if I change it to the parent theme everything works normal

    Thank you.

    #270335 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 27, 2021 at 08:37

    Hi,

    It is a cache problem, you need to clear cache of plugin, browser, and server side.
    Or just disable “Back To Top” button via Theme Options > Footer

    Regards

    #270445 Copied
    Avatar: Marcelo
    Marcelo
    Participant
    January 27, 2021 at 11:25

    Thanks

    #270497 Copied
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