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Error update Xstore - by Ivan Arguello - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler

Ivan Arguello

Participant

July 3, 2020 at 14:51

I am trying to update my Xtore Theme in wordpress but I get an error and it won’t let me do it, does anyone help me?

An error occurred while updating XStore: The package could not be decompressed. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature

#243131 Copied Theme version: 2.3.5 WooCommerce version: lastest

1 Answer

Rose Tyler

Support staff

July 3, 2020 at 15:01

Hello,

This problem could be caused by a few reasons:
1) You are trying to update the theme on the different domain that theme was activated (for example you activated the theme on localhost and moved it to live domain). Then you just need to go to XStore dashboard > deactivate theme and activate it using your purchase code again
2) There is no enough space on your server and archive that was downloaded for the update is broken. Make sure that you have no less than 20MB of the free space on your hosting.

You can also update the theme via FTP instead of auto update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#243134 Copied
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