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Error Updating XStore – PCLZIP_ERR_BAD_FORMAT (-10)

This topic has 1 reply, 1 voice, and was last updated 1 years, 7 months ago ago by mady

mady

Participant

April 16, 2023 at 23:19

Hello [Admin’s Name],

I hope you’re doing well. I am contacting you for assistance with an error I encountered while trying to update XStore for my online store. During the update process, I received the following error message:

“Une erreur est survenue lors de la mise à jour de XStore : L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

I am unsure of the cause of this error, and I have not been able to find a solution on my own. This issue is preventing me from successfully updating XStore, which I believe is essential for maintaining the proper functionality and security of my website.

My store URL is slaayshakers.com and I am currently using XStore version 9.1. I would appreciate it if you could provide guidance on how to resolve this error and successfully update XStore.

If you require any additional information or screenshots to assist you in your investigation, please let me know, and I will provide them promptly.

Thank you in advance for your help and support. I look forward to your response and guidance on resolving this issue.

Best regards,

#353436 Copied Theme version: 9.1 WooCommerce version: 7.5.1
Tagged: error, pclzip_err_bad_format, themes, troubleshooting, updating, woocommerce, wordpress, xstore
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Error Updating XStore – PCLZIP_ERR_BAD_FORMAT (-10)

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