Error using frontend editor - by newz2000

This topic has 2 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: newz2000
    newz2000
    Participant
    November 4, 2018 at 00:35

    When I use the front-end editor I simply get stuck on a grayed-out screen. When I open the browser inspector, there are errors in the console. The pertinent bit of error looks like it is probably:

    frontend-editor.min.js?ver=5.5.5:1 Uncaught TypeError: Cannot read property 'setSortable' of undefined
        at n.setSortable (frontend-editor.min.js?ver=5.5.5:1)
        at vc.ShortcodesBuilder.buildFromContent (frontend-editor.min.js?ver=5.5.5:1)
        at Object.vc.build (frontend-editor.min.js?ver=5.5.5:1)
        at frontend-editor.min.js?ver=5.5.5:1

    This is a newly installed site, the frontend editor has not yet worked for me.

    The backend editor works.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 5, 2018 at 09:54

    Hello,

    Please update all required plugins to latest versions https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    If this doesn’t help, provide us with temporary wp-admin access so we can take a closer look.

    Regards

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