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Error when editing product categories - by merakilove

This topic has 6 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

  • Avatar: merakilove
    merakilove
    Participant
    June 15, 2017 at 12:35

    Hi we get the following error when editing some categories.
    Cheating, are we?

    Sorry, you are not allowed to edit this item.

    #165835 Copied Theme version: 3.5.3 WooCommerce version: 4.75
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2017 at 14:40

    Hello,

    What version of WooCommerce plugin do you use?

    Regards,
    Rose Tyler.

    #165847 Copied
    Avatar: merakilove
    merakilove
    Participant
    June 15, 2017 at 16:02

    Hi We are currently running 2.6.14

    #165853 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2017 at 16:04

    Hello,

    Please check the issue with Storefront theme – official WC theme. Let us know the result.

    Regards,
    Rose Tyler.

    #165854 Copied
    Avatar: merakilove
    merakilove
    Participant
    June 16, 2017 at 08:37

    Issue still exists with the official WC theme.

    #165887 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2017 at 08:50

    Hello,

    We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront.
    Try to disable 3-rd party plugins and then check the issue.
    Also, you can contact WC team on WooCommerce support forum.

    Regards,
    Rose Tyler.

    #165890 Copied
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