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Error when i choice grid view in result search page

This topic has 2 replies, 2 voices, and was last updated 7 years ago ago by Olga Barlow

areavib

Participant

December 4, 2017 at 15:18

After a product search i see products in list style, if i click on grid view the results page reload with categories and not products anymore, i have xstore version 3.8 (can’t update for client reasons) if you can tell me where to look and change maybe i can do it myself with code, thanks it’s very important

#179259 Copied Theme version: 3.8 WooCommerce version: 2.6.14

1 Answer

Olga Barlow

Support staff

December 4, 2017 at 17:42

Hello,

It’s difficult to say what is the reason of your problem we don’t have the link to your site. Please, provide me link to your site and temporary admin panel access to check the settings.
Did you do any changes in template files?
Can’t you update theme at all or just to version that is compatible with WC 2.6.x? Because the latest version that is compatible with WC 2.6.X is 3.10.1 and I could provide it to you if you need, it has a list of improvements and bug fixes.

Regards

#179270 Copied
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