Error when importing Demo then crashes site

This topic has 32 replies, 3 voices, and was last updated 1 months ago ago by Jack Richardson

  • Avatar: MMF
    MMF
    Participant
    February 27, 2025 at 03:07

    When selecting the categories toggle on the mobile widget (left hand toggle at the bottom), and then trying to select any of the categories, first it drops them down and then it causes the website to completely freeze with the only fix being to refresh the page.

    Video (Please note upon clicking it first drops the links down, then causes the page to freeze): https://imgur.com/a/9Zb0bDI

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 27, 2025 at 14:03

    Dear @MMF,

    We hope you are doing well.

    The page refresh issue you are experiencing is due to the way the URLs have been set for each menu item. Currently, they are configured using only anchor links (e.g., https://prnt.sc/ww-awgIzCbcr), whereas they should be set as full URLs (e.g., https://prnt.sc/6Af9c2rA6kig).

    Additionally, if you would like the menu to automatically scroll to specific sections using an anchor (e.g., #section-bundles), please ensure that the corresponding section has the appropriate ID assigned. Otherwise, you can simply enter the full page URL to which you want the link to redirect.

    Should you require any further assistance, please feel free to reach out.

    Best regards,
    Jack Richardson
    8Theme Team

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