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Error when select theme using Elementor editor

This topic has 6 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

Ana Patricia

Participant

January 13, 2022 at 18:22

When select the theme give this error:

error while install ofelementorplugin

Please, contact administrator
for this information.

#314427 Copied Theme version: 8.0.12

5 Answers

Olga Barlow

Support staff

January 13, 2022 at 18:52

Hello,

Don’t change template name https://prnt.sc/26d9n9q Parent theme name should be mentioned there.
Did not face any problem with Elementor plugin installation once set the correct template name.
What demo version would you like to import?

Regards

#314428 Copied

Ana Patricia

Participant

January 13, 2022 at 18:56

Ok, thanks Olga, I understand, I want to install the Classic demo

#314429 Copied

Olga Barlow

Support staff

January 14, 2022 at 06:40

Hello,

As I can see you have already done that. Do you still need any help from our side?

Regards

#314437 Copied

Ana Patricia

Participant

January 14, 2022 at 16:23

No, thank you very much, I will see the tutorials for the rest

Thanks for your help

#314463 Copied

Rose Tyler

Support staff

January 14, 2022 at 16:30

Hello,

You’re welcome!

Regards

#314464 Copied
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