Error when trying to update xstore core plugin

This topic has 5 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Anastasiia
    Anastasiia
    Participant
    January 18, 2024 at 18:48

    Hello. I can’t update the plugin, an error appears.

    https://imgur.com/undefined

    what did I do wrong?

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Anastasiia
    Anastasiia
    Participant
    January 18, 2024 at 19:22
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 19, 2024 at 07:56

    Hello, @Anastasiia,

    Thank you for contacting us and for using XStore.

    Upon reviewing your website, we have observed that the XStore core plugin has been successfully updated to the latest version, 5.2.6. For your convenience, we have attached an image as a reference in private content area.

    To maintain compatibility and optimal performance, we kindly request that you proceed with updating the XStore theme to the most recent version, 9.2.6. Detailed instructions for the update process can be found at the following link: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    We trust that this update will contribute positively to the functionality and efficiency of your website.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Anastasiia
    Anastasiia
    Participant
    January 19, 2024 at 08:16

    Thank you sooo much!!!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 19, 2024 at 08:16

    Dear Anastasiia,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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