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ERROR WHILE AJAX REQUEST - by jamiedesigns

This topic has 11 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Ian Welham

jamiedesigns

Participant

February 10, 2015 at 05:48

I am getting this error on my site after the contact us form or the chat form is submitted.

Please, contact administrator
for this information.

#40765 Copied

10 Answers

Robert Hall

Support staff

February 10, 2015 at 08:23

Hello,

You’re using old plugins versions.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#40767 Copied

jamiedesigns

Participant

February 13, 2015 at 02:13

Please see the below ftp

Please, contact administrator
for this information.

#41812 Copied

jamiedesigns

Participant

February 13, 2015 at 02:28

Also, the wish-list icon in the header is not connecting to the wish list page.

#41816 Copied

jamiedesigns

Participant

February 13, 2015 at 02:34

sorry about all the messages.. I updated woo commerce and now the wish list is working, however, there is a strange up and down icon over the qty box on a product page that is not allowing me to see what qty I am entering

#41817 Copied

jamiedesigns

Participant

February 13, 2015 at 02:37

Actually, I can view the wish list page.. but when I add a product to it, it’s not there.

#41818 Copied

Eva Kemp

Support staff

February 13, 2015 at 11:34

Hello,

The problem with sending email was caused by https links.
I’ve added the code in .htaccess file as written in this article:
http://454media.com/cross-origin-resource-sharing-cors-fix/

Please check contact form and clear browser cache before.
Concerning wishlist, the issue persists with default WordPress theme too. So you have to contact the plugin author for the solution.

Thank you.
Regards,
Eva Kemp.

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jamiedesigns

Participant

February 13, 2015 at 22:14

Thanks! the contact us form works but the chat box in the lower right-hand corner does not work.

#42163 Copied

jamiedesigns

Participant

February 13, 2015 at 23:22

also, in safari I am getting the strange arrows over the qty boxes that didn’t used to be there.

#42181 Copied

Eva Kemp

Support staff

February 18, 2015 at 20:10

Hello,

As I see you didn’t add your email address in Screets Chat settings. Go to Chat Console > Options > “Where should offline messages go?” > type your email address.

Could you please show a screenshot of the arrows you’re talking about?

Thank you.
Regards,
Eva Kemp.

#43518 Copied

Ian Welham

Participant

February 19, 2015 at 10:09

Hi Jamie

I get exactly the same issue using Safari – the arrows to change the quantity of the products page are on top of the box and you can’t read the number. I was given custom.css code to actually remove the buttons, which to be honest I prefer. Try using this in custom.css until they have fixed the issue

input[type=”number”] {
position: initial !important;
}

#43643 Copied
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