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ERROR WHILE AJAX REQUEST on contact form

This topic has 13 replies, 6 voices, and was last updated 8 years ago ago by Eva Kemp

CapiscoUnited

Participant

June 5, 2014 at 22:17

Getting this error on contact form submittal.
ERROR WHILE AJAX REQUEST

Please, contact administrator
for this information.

#6167 Copied

12 Answers

Eva Kemp

Support staff

June 5, 2014 at 22:28

Hello,

Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#6168 Copied

Jodarl

Participant

June 7, 2014 at 17:05

I am also getting the same error although the emails were received.

#6374 Copied

Eva Kemp

Support staff

June 9, 2014 at 10:23

Hello Jodarl,

Please provide us with FTP and admin panel credentials as well.

Regards,
Eva Kemp.

#6436 Copied

edDesignStudio

Participant

July 3, 2014 at 03:56

n/a

#8650 Copied

edDesignStudio

Participant

July 3, 2014 at 07:33

STATUS UPDATE,
I managed to resolve the issue on my own, no additional help is required. Thanks!!!!

Please, contact administrator
for this information.

#8670 Copied

Jack Richardson

Support staff

July 3, 2014 at 07:36

Hello,

We’re glad to hear it.
We’ve deleted your messages with hosting access information.

Regards,
Jack Richardson

#8672 Copied

ingenuitor

Participant

October 21, 2016 at 02:48

Also have the same issue, how was this resolved? Thanks

#143459 Copied

Eva Kemp

Support staff

October 21, 2016 at 08:25

Hello @ingenuitor,

Please provide FTP and WP admin credentials in Private Content.

Regards,
Eva Kemp.

#143483 Copied

ingenuitor

Participant

October 21, 2016 at 18:35

This I can not do, due to privacy NDA agreement, can you please explain the issue, so I can solve it and thus also help educate others in the process.

Thank you kindly…

#143576 Copied

Jack Richardson

Support staff

October 24, 2016 at 08:45

Hello @ingenuitor,

Such issue doesn’t persist on our test sites, so we need to check your installation.
Please create temporary access to WP admin panel and FTP account and provide credentials in private content.

Best regards,
Jack Richardson.

#143675 Copied

ingenuitor

Participant

November 3, 2016 at 21:57

Hello Jack,

Again I can not do this, can you point me where to look for the issue and or is there a way to ask REF: https://www.8theme.com/users/eddesignstudio/ for the answ3er, which they seemed to resolve on their oen.

Plus again I do see many others have this issue, which is always privately resolved somehow. This however then doesn’t help the community and only the individual.

REF: http://s32.postimg.org/hj3mpemlh/fault.png
REF: https://www.8theme.com/topic/error-while-ajax-request-on-contact-form-2/
REF: https://www.8theme.com/topic/error-while-ajax-request-2/
REF: https://www.8theme.com/topic/error-while-ajax-request-3/
REF: https://www.8theme.com/?bbp_search=ERROR+WHILE+AJAX+REQUEST&bbp_search_forum_id=397

Thanks,

#144882 Copied

Eva Kemp

Support staff

November 4, 2016 at 12:23

Hello @ingenuitor,

Please try to change permissions to 777 for the folder themes/legenda/framework/inc/really-simple-captcha and for all folders and files inside of it.

Regards,
Eva Kemp.

#144923 Copied
Tagged: ajax, contact form, error, json, themes, woocommerce, wordpress
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