Error while Installing plugins of xstore

Hello, @Syed Nazar Ur Rehman,

Thank you so much for purchasing our theme and contacting our support center.

1/ We are pleased to inform you that upon reviewing your site, we have confirmed the successful installation of the XStore Core Plugin on your site.

2/ We have checked your site and found Failed to load resource: the server responded with a status of 404 () https://paste.pics/R3GWW

Please contact your hosting provider and ask them to fix it.

3/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

After disabling all 3rd party plugins, please delete the demo content and import the demo again on your site.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Hello, @Syed Nazar Ur Rehman,

Thank you for your response.

To the challenges faced during demo content import, we acknowledge the significance of a seamless setup process and apologize for any inconvenience caused. To address the errors encountered—media not installed, options not installed, menu not installed, default_woocommerce_pages not installed, and version_info not installed—please adhere to the following steps:

Confirm that your server aligns with the minimum requirements for our theme, including PHP version compatibility.

1-XStore Theme Requirements: set PHP version 8.0 https://imgbb.com/tpL7tV9

https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

2-Refer to our theme documentation about the Demo Content: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

After that, if the issue persists, Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Additionally, Let us know which demo you want to import on your site so that we will help you to import demo on your site.

We kindly recommend that you take a complete backup of your site before proceeding.

Best Regards,
8Theme’s Team

Hello, @Syed Nazar Ur Rehman,

Thank you for your response.

1/ We recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

After resetting your website, please let us know, we will import the demo on your site.

2/ Additionally, please provide your site valid/ working wp-admin access and Cpanel access in the private content area.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello,

Here is what we can see on your site – https://prnt.sc/JFKO1ylTevTI We recommend that you contact your hosting provider to get assistance.

For further reading and a more comprehensive understanding of the error, you may find the following resources helpful:
– https://kinsta.com/knowledgebase/curl-error-28/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

Best Regards,
8Theme’s Team

Dear Syed Nazar Ur Rehman,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team