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ERROR WHILE SENDING A MESSAGE! - by Nico313

This topic has 8 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

  • Avatar: Nico313
    Nico313
    Participant
    July 31, 2019 at 15:13

    Hello,

    I receive message of the formulaire but there is everey time the following error :
    ERROR WHILE SENDING A MESSAGE!

    Please Check

    https://www.armoireplus.fr/contact/

    Regards

    Please, contact administrator
    for this information.
    #218155 Copied Theme version: 4.0 WooCommerce version: 3.6.5
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2019 at 15:23

    Hello,

    Make sure that Mail function is enabled on your server. Contact your hosting provider and check mail logs, make sure that mail function works fine from the server side.
    Let us know the result.

    Regards

    #218156 Copied
    Avatar: Nico313
    Nico313
    Participant
    July 31, 2019 at 15:45

    Rose,
    I ve the same on local host.

    Regards

    #218158 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2019 at 15:48

    Provide us with FTP access also.

    Regards

    #218159 Copied
    Avatar: Nico313
    Nico313
    Participant
    August 1, 2019 at 13:13

    Done

    Please contact administrator
    for this information.
    #218231 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 1, 2019 at 16:05

    Hello,

    Fixed. Check now, please.

    Regards

    #218263 Copied
    Avatar: Nico313
    Nico313
    Participant
    August 1, 2019 at 16:52

    Perfect ,

    What have you done ? Did it included in next update ?

    Thank you

    #218273 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 1, 2019 at 16:53

    Hello,

    It was theme bug and fix will be included in the next theme update.

    Regards

    #218275 Copied
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