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Error with Instagram feed - by sweetlittlegifts

This topic has 4 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: sweetlittlegifts
    sweetlittlegifts
    Participant
    December 11, 2018 at 21:31

    Hi,

    We are having an error displaying all the Instagram posts on the feed. One of them shows as an error (having previously loaded fine), and this is affected desktop and mobile devices.

    Please can you advise? An image can be seen below.

    Login information, as usual, available in the private content area. Thanks!

    SweetLittleGifts

    Instagram feed error

    Please, contact administrator
    for this information.
    #205822 Copied Theme version: 5.1.3 WooCommerce version: 3.5.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2018 at 10:19

    Hello,

    Unfortunately, I can’t log in https://prnt.sc/ltwrrg Please check access.

    Regards

    #205835 Copied
    Avatar: sweetlittlegifts
    sweetlittlegifts
    Participant
    December 12, 2018 at 17:39

    Hi Rose, sorry for the delay. I forgot to save the new password! Please try the new one in the private content area.

    Thanks,

    SLG

    Please contact administrator
    for this information.
    #205880 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2018 at 10:15

    Hello,

    In console on your site – https://prnt.sc/ludfe4 contact your hosting provider to solve this.
    Let us know the result.

    Also, please update WPBakery page builder plugin to latest version – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ to be able to edit pages using the plugin (it’s more advanced than Gutenberg at this moment) – http://prntscr.com/ltwb5l

    Regards

    #205916 Copied
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