Error with plugin bulk order update inside woocommerce

This topic has 2 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: Lotshop.pk
    Lotshop.pk
    Participant
    April 8, 2023 at 09:01

    sir, I am facing an error with the plugin Bulk order update. with this plugin, I was able to put csv file and update all orders in one click. after shifting to the Xstore theme. it is not working. can you help me with it? thanks

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2023 at 11:05

    Hello, Lotshop.pk,

    Thank you for getting in touch with us.

    We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Please provide a video of the problem and a video of how it works correctly with the default WooCommerce theme – Storefront activated.
    Then provide temporary wp-admin and FTP access, We will check what can be done to help you.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
    To create FTP access, please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

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