Errors 500 and 503 and my site is very slow

Hello, @jimmy-17,

Thank you for your response.

To address the issue you are experiencing, we kindly recommend rolling back the Dokan plugin to version 3.13.1. Once reverted, please check to ensure that everything is functioning as expected.

Can you please check the “Add Products” page again?

We trust this solution will be helpful. Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Dear @jimmy-17,

We hope this message finds you well.

We would like to inform you that we have rolled back the Dokan plugin to version 13.3.1 on your behalf. Could you kindly check and confirm if everything is functioning as expected now?

Please rest assured that our development team is actively investigating this issue, and a resolution will be included in one of the upcoming updates.

Thank you for your patience and understanding. Should you have any further questions or concerns, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear @jimmy-17,

We kindly request your assistance in downgrading the Dokan Pro plugin to version 3.13.1. Unfortunately, we do not have access to the zip file for the Pro version.

Your help with this matter would be greatly appreciated.

Thank you in advance for your support.

Best regards,
The 8Theme Team

Dear @jimmy-17,

We hope this message finds you well.

Could you kindly provide us with your FTP account details? This will enable us to review the error logs and assist you more effectively.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Dear @jimmy-17,

We hope this message finds you well.

We are currently unable to access your website due to the following issue: https://prnt.sc/_LzscGHriwOV. Could you kindly assist us in resolving this by disabling the feature or configuration causing the issue?

Additionally, while reviewing the debug.log file, we did not encounter any fatal errors (e.g., 500 or 503). However, we did notice several PHP deprecation warnings. To address these and ensure optimal performance, we kindly request that you upgrade your PHP version to 8.2.x.

Here are the relevant log entries for your reference:

[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Return type of Stripe\Util\AutoPagingIterator::rewind() should either be compatible with Iterator::rewind(): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/Util/AutoPagingIterator.php on line 18  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Return type of Stripe\Util\Set::getIterator() should either be compatible with IteratorAggregate::getIterator(): Traversable, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/Util/Set.php on line 40  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Return type of Stripe\StripeObject::offsetExists($k) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/StripeObject.php on line 149  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Return type of Stripe\StripeObject::offsetGet($k) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/StripeObject.php on line 158  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Return type of Stripe\StripeObject::offsetSet($k, $v) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/StripeObject.php on line 144  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Return type of Stripe\StripeObject::offsetUnset($k) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/StripeObject.php on line 154  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Return type of Stripe\StripeObject::jsonSerialize() should either be compatible with JsonSerializable::jsonSerialize(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/StripeObject.php on line 264  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Using ${var} in strings is deprecated, use {$var} instead in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/ApiResource.php on line 68  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Using ${var} in strings is deprecated, use {$var} instead in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/SingletonApiResource.php on line 26  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Return type of Stripe\AttachedObject::count() should either be compatible with Countable::count(): int, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/AttachedObject.php on line 39  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Creation of dynamic property BBP_Forums_Component::$members is deprecated in /home3/jimmy18/citarature/wp-content/plugins/bbpress/includes/extend/buddypress/loader.php on line 149  
[02-Jan-2025 04:55:50 UTC] PHP Deprecated: Creation of dynamic property BBP_Forums_Component::$activity is deprecated in /home3/jimmy18/citarature/wp-content/plugins/bbpress/includes/extend/buddypress/loader.php on line 153  

We would greatly appreciate your assistance in addressing these matters at your earliest convenience. Please let us know if you require any further information or support from our side.

Best regards,
The 8Theme Team

Dear @jimmy-17,

We hope this message finds you well.

Could you kindly provide us with detailed steps or scenarios to help us reproduce the 500 and 503 errors you are experiencing?

We have thoroughly reviewed your website but were unable to identify any issues related to these errors. Additionally, we have analyzed the error logs, and all the notices appear to be associated with third-party plugins, such as Lumise and the Woo Wallet Withdrawal plugin. Below is a snippet of the error log for your reference:

[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Using ${var} in strings is deprecated, use {$var} instead in /home3/jimmy18/citarature/wp-content/plugins/woo-wallet-withdrawal/includes/gateways/sdk/Stripe/lib/SingletonApiResource.php on line 26  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_connector::$config is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/woo_connector.php on line 21  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_database::$_bindParams is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/core/includes/database.php on line 887  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_database::$returnType is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/core/includes/database.php on line 890  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_database::$_nestJoin is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/core/includes/database.php on line 891  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_database::$_forUpdate is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/core/includes/database.php on line 892  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_database::$_lockInShareMode is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/core/includes/database.php on line 893  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_database::$_tableName is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/core/includes/database.php on line 894  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_database::$_lastInsertId is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/core/includes/database.php on line 895  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_database::$_updateColumns is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/core/includes/database.php on line 896  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_database::$_mapKey is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/core/includes/database.php on line 897  
[04-Jan-2025 09:24:25 UTC] PHP Deprecated: Creation of dynamic property lumise_addons::$storage is deprecated in /home3/jimmy18/citarature/wp-content/plugins/lumise/core/includes/addons.php on line 29  

[04-Jan-2025 09:24:24 UTC] PHP Deprecated: Creation of dynamic property Youzify_Posts_Reactions::$query is deprecated in /home3/jimmy18/citarature/wp-content/plugins/youzify-activity-reactions/class-youzify-posts-reactions.php on line 57  
[04-Jan-2025 09:24:24 UTC] PHP Deprecated: Creation of dynamic property Youzify_Posts_Reactions::$ajax is deprecated in /home3/jimmy18/citarature/wp-content/plugins/youzify-activity-reactions/class-youzify-posts-reactions.php on line 58  
[04-Jan-2025 09:24:24 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the yith-woocommerce-recover-abandoned-cart domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home3/jimmy18/citarature/wp-includes/functions.php on line 6114  
[04-Jan-2025 09:24:24 UTC] PHP Deprecated: Creation of dynamic property FastStacks::$options is deprecated in /home3/jimmy18/citarature/wp-content/plugins/fast-plugin/lib/theme-stacks/inc/stacks.php on line 139  
[04-Jan-2025 09:24:24 UTC] PHP Deprecated: Optional parameter $content declared before required parameter $activity_id is implicitly treated as a required parameter in /home3/jimmy18/citarature/wp-content/plugins/youzify-mycred/classes/yz-mycred-wall-hook.php on line 139  

If you could provide us with additional information or specific actions that lead to these errors, it would greatly assist us in identifying and resolving the issue.

Thank you for your cooperation. We look forward to your response.

Best regards,
The 8Theme Team

Dear @jimmy-17,

We hope this message finds you well.

After thoroughly reviewing the debug.log file, we were unable to identify any errors related to the 500/503 issues you mentioned. In light of this, we kindly recommend reaching out to your hosting provider for further assistance in resolving the matter.

Regarding your inquiry about the next update enabling compatibility with the latest version of Dokan Pro, please note that our development team is actively working on it. We appreciate your patience and encourage you to stay tuned for updates.

Should you have any further questions or require additional support, please do not hesitate to reach out.

Best regards,
The 8Theme Team