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Errors after last update - by VitalVibeSource

This topic has 6 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

VitalVibeSource

Participant

September 28, 2018 at 06:44

Hi, after this latest update, a few errors are showing up on my site vitalvibesource.com

1. Main menu tabs titles have “menu-item-img” after each category title now, which makes the menu box much too big as well. I want to eliminate “menu-item-img” after each of these category tabs.

2. One of the Main menu tabs is pulling up two of the same image (Vitaltech –> Health Devices (sub-menu)

3. The mobile menu icon of three lines shows up in safari for example, but is invisible in Firefox. The space where it should be on the left top is clickable, but a customer wouldn’t see any icon (maybe it’s white?).

4. The prices are showing again on the home page and category pages. I want them invisible again.

5. On single product pages, the banner under the header and main menu used to display a thicker banner, with the product title. Now the path is showing up, and the title is showing up below with the price again.

6. The bottom of the homepage, where it says “latest From Our Blog” is not correctly populating the posts. It’s blank for some reason.

How can resolve this?

Thank you

Please, contact administrator
for this information.

#200115 Copied Theme version: 5.0.2 WooCommerce version: 3.4.5

5 Answers

Rose Tyler

Support staff

September 28, 2018 at 08:22

Hello,

1-2. Did you try to update the main menu from the admin panel?
3. Do you use any cache plugin? If so then please clear it and update theme options.
4. No prices are shown http://prntscr.com/kzo6hi, category page – http://prntscr.com/kzo6n9
5. Single product banner http://prntscr.com/kzo8k4 can be thicker if you change paddings for breadcrumbs in theme options – http://prntscr.com/kzo918. http://prntscr.com/kzo78d – 1. It is original title and it can be replaced with Product information text by enabling this option http://prntscr.com/kzo80u, 2. This is text from your product description – edit the description if you want to remove it or change.
6. You have errors in console https://prnt.sc/kzoafw Try to disable all 3d-party plugins and check again.

Regards

#200125 Copied

VitalVibeSource

Participant

October 4, 2018 at 07:23

Hi,
1. Yes I tried this several times. In fact, I’ve spent literally hours trying to eliminate the text from my menu titles after the update and cannot seem to figure out how to do this. http://prntscr.com/l1yzvz

2. https://prnt.sc/l1z0kf – this is the double image under Vital Tech menu tab

3. This issue seems to have resolved after cache was cleared several times.

4. The price is still showing up with “Product Information” on Single sales pages. How do I make that not display – https://prnt.sc/l1z1rp

Thank you for helping me resolve this

#200437 Copied
Rose Tyler

Support staff

October 4, 2018 at 08:03
Hello,

Thanks for the reply.
1. Have you changed credentials? Unfortunately, I can’t log in. Please provide us with correct wp-admin access.
Also, make sure that for menu items without images, “Background” is selected here – http://prntscr.com/l1zesn
2. Thanks for the screenshot. I will take a closer look once get correct wp-admin access.
3. Thank you for letting us know 🙂
4. You can use this custom css code:
```
.single-product .product-content .price {
    display: none;
}
```
Also, try to disable our “Move product name in breadcrumbs” option http://prntscr.com/l1zgyr

Regards
#200446 Copied
VitalVibeSource

Participant

October 4, 2018 at 21:45

Hi Rose, thanks for looking into it.
Wow, I totally missed the link there under the menu tab. I thought it was only the down arrow. That solved the menu issue. thanks!
I’m still getting the single product page error with the price at the top and “product information”

I’ve included the new password below.

Thank you

Please, contact administrator
for this information.

#200528 Copied
Rose Tyler

Support staff

October 5, 2018 at 07:29
Hello,

You can use this code to hide price:
```
.single-product .product-content .price {
    display:  none;
}
```
As I can see, you added title on single product manually via Short description, but it would be better to use the default title, this code will help to change font size of it – http://prntscr.com/l2eh2q
Or to remove this http://prntscr.com/l2ejaj you can copy title.php file (xstore/woocommerce/single-product) to your child theme (the file should be copied with the same directory tree) and delete <h1 itemprop="name" class="product_title entry-title"><?php the_title(); ?></h1> there.

Regards
#200537 Copied
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