Return to previous page

Errors in Woocommerce after theme update.

This topic has 4 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Jack Richardson

Vikfom

Participant

August 1, 2015 at 07:14

I updated Blanco theme (v.3.2) on my wordpress woocommerce website and updated woocommerce (2.3.13).
But after the updates woocommerce started to work with mistakes.
For example: I can’t manage my orders (i can only move orders to trash, other options such as: processing, complete and so on are not available). And also I can’t add product properly. Please try to add the product and you will see the mistakes. For example you will not be able to add photos to product gallery.

And there was strange thing when i upgraded woocommerce – at first everything worked good, but my customers couldn’t choose countries at checkout page. Some mistake appeared when they tried to do it.
My programmed fixed this mistake but after this woocommerce started to work with mistakes.
My programmer doesn’t know how to fix it.
So, please help me, write me what should I do? Maybe you can fix it? Before theme update everything worked properly.

Please, contact administrator
for this information.

#78076 Copied Theme version: Blanco_Theme-v3.2 WooCommerce version: 2.3.13

3 Answers

Jack Richardson

Support staff

August 3, 2015 at 08:13

Hello,

The problem was caused by Woocommerce plugin. Seems you updated it incorrectly.
I’ve reuploaded it and now there are no any issues. Please clear browser cache and check.

Best regards,
Jack Richardson.

#78172 Copied

Vikfom

Participant

August 4, 2015 at 14:38

There is still one Issue! Please check checkout page. Try to choose country in the billing address and you will see the error. I checked it in 3 different browsers and everywhere there is the same error. Please help me to fix it.

#78482 Copied

Jack Richardson

Support staff

August 4, 2015 at 16:22

Hello,

The problem was caused by “Ninja Kick: Contact Form” plugin. I’ve disabled it. Please clear browser cache and check the Checkout page now.

Best regards,
Jack Richardson.

#78508 Copied
Tagged: errors, solutions, theme, update, woocommerce, wordpress
Viewing 4 results - 1 through 4 (of 4 total)