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Errors with checkout and receipts - by claireann

This topic has 2 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Robert Hall

claireann

Participant

February 16, 2015 at 15:17

Hi, I’m working on a site at the moment using the Legenda theme, it’s http://www.frocknfabulous.ie. Since a recent PHP update on the host server we have been noticing a few problems. The biggest problem is that after checkout the receipt is showing as code, the payment is going through on credit cards but not always on Paypal, with paypal the pay now button is unresponsive.

Here are two screen shots of the page as it comes up after payment:

http://img42.com/RhcmA+
http://img42.com/frdsO+

Many thanks,

Claire Wilson

Please, contact administrator
for this information.

#42621 Copied

1 Answer

Robert Hall

Support staff

February 16, 2015 at 15:41

Hello,

You’re using old theme and plugins versions. Please update.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#42634 Copied
Tagged: checkout, errors, receipts, themes, woocommerce, wordpress
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