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Errors with Checkout page in non-default languages

This topic has 4 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

BoxMediaOy

Participant

May 23, 2015 at 13:18

Hello,

I am working on this website with your theme.

https://www.ilubox.ee/wordpress

When I go to Checkout page in Estonian (Default language of the website), it all works smoothly.
https://ilubox.ee/wordpress/tellimuse-vormistamine/

But when I switch to Russian or English, seems like the AJAX functions are broken, such as:

– “Ship to Different Address” section doesn’t disappear based on user’s choice.
– “Shipping methods” don’t appear at all.
– “Payment methods” don’t appear at all.

You can see them here and compare with Estonian version:
https://ilubox.ee/wordpress/en/checkout/
https://ilubox.ee/wordpress/ru/checkout/

Is it something that you can suggest an idea to us for fix, or should we contact WooCommerce or WPML?

Thanks.

Huseyin

Please, contact administrator
for this information.

#65665 Copied Theme version: 3.8 WooCommerce version: 2.3.9

3 Answers

Eva Kemp

Support staff

May 23, 2015 at 18:37

Hello,

Did you make any changes in original theme files?
Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#65670 Copied

BoxMediaOy

Participant

May 24, 2015 at 12:55

I’ve made some minor changes, but it shouldn’t affect English or Russian, as it works smoothly with Estonian version.

I am providing you FTP credentials below.

Please, contact administrator
for this information.

#65696 Copied

Eva Kemp

Support staff

May 25, 2015 at 08:45

Hello,

This issue persists with default WordPress theme too.
You can check it yourself.
This is WPML problem and you have to contact their support team.
Sorry.

Regards,
Eva Kemp.

#65745 Copied
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