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Erros installing – tried everything

This topic has 7 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

jumcc87

Participant

May 21, 2014 at 08:28

Hi Eva/team

I have been trying for a couple of days to install the leader theme with woocommerce with no success getting it functioning without errors.

I am using WP 3.9 and Woocommerce 2.1.9.

I have changed the framework/options.php and themeoption.php files.

I install wordpress, then woocommerce and pages, and then the theme.

I have reinstalled wordpress numerous times, tried previous version of wordpress and woocommerce and disabled any plugins that may have been clashing.

I’m at my wits end and have no idea why it isn’t working with no errors.

I don’t want to pay for an install because I believe that the theme should work with how I am installing it and he instruction given to me. I really have followed it to a tee.

Are you able to have a look and perhaps try and install it for me so that it is working with woocommerce and with no errors?

I am using hostgator for my web hosting.

i have included my login and ftp for you.

I would really appreciate your help. thank you.

At the moment I have managed to reduce my site to show only the following problems:

1.search bar not working
2. Footer area showing errors – not showing demo content even when choosing this option
3. drop down menu does not show
4. WP admin bar not showing when viewing site
5. Site relatively slow overall
6. WP importer not showing success

I have not added any of my content, products or images to the site because I don’t want to do all this and have to reinstall again (like i previously had to do and thus lost a lot of work).

There may be more errors if I do add my own content.

I don’t mind if I have to revert to earlier versions of WP or Woocommerce – i just want it to work.

If it is not going to work I will have to ask for a refund on this theme as I really have tried everything.

thank you

Please, contact administrator
for this information.

#4357 Copied

6 Answers

Eva Kemp

Support staff

May 21, 2014 at 10:28

Hello,

Sorry but login details to admin panel are incorrect.
Please provide us with the correct ones and your purchase code of the theme.
Thank you.

Regards,
Eva Kemp.

#4431 Copied

Eva Kemp

Support staff

May 21, 2014 at 11:58

Hello,

Thank you. I was able to log in.
There is a bug with footer demo blocks. I’ve disabled this option in Theme Options > General and the site has started working fine.
Please check it.
This bug should be fixed in the future update.

Regards,
Eva Kemp.

#4460 Copied

jumcc87

Participant

May 21, 2014 at 12:10

Oh well that was easier than i thought! thank you so much.

do you think that the site is working fine now?

#4461 Copied

Eva Kemp

Support staff

May 21, 2014 at 12:15

You’re welcome.
Yes, it’s working without errors.
Do you still have any issues with it?

Regards,
Eva Kemp.

#4463 Copied

jumcc87

Participant

May 21, 2014 at 12:33

Looks to be fine to me. Thank you again!

#4471 Copied

Eva Kemp

Support staff

May 21, 2014 at 14:34

You’re welcome.

Regards,
Eva Kemp.

#4492 Copied
Tagged: errors, help, installation, themes, troubleshooting, woocommerce, wordpress
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