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Erros on installation - by andrewip - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

andrewip

Participant

September 23, 2014 at 09:17

Good day,

Errors on installation as follows. Please assist:
Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\imprintplastic.com.au\httpdocs\dev\s1a1n1d1b1o1x/wp-content/themes/C:\Inetpub\vhosts\imprintplastic.com.au\httpdocs\dev\s1a1n1d1b1o1x/wp-content/themes/royal/style.css/style.css) is not within the allowed path(s): (C:\Inetpub\vhosts\imprintplastic.com.au\httpdocs\) in C:\Inetpub\vhosts\imprintplastic.com.au\httpdocs\dev\s1a1n1d1b1o1x\wp-includes\class-wp-theme.php on line 216

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(C:\Inetpub\vhosts\imprintplastic.com.au\httpdocs\dev\s1a1n1d1b1o1x/wp-content/themes/C:\Inetpub\vhosts\imprintplastic.com.au\httpdocs\dev\s1a1n1d1b1o1x/wp-content/themes/royal/style.css) is not within the allowed path(s): (C:\Inetpub\vhosts\imprintplastic.com.au\httpdocs\) in C:\Inetpub\vhosts\imprintplastic.com.au\httpdocs\dev\s1a1n1d1b1o1x\wp-includes\class-wp-theme.php on line 218

Parse error: syntax error, unexpected T_FUNCTION in C:\Inetpub\vhosts\imprintplastic.com.au\httpdocs\dev\s1a1n1d1b1o1x\wp-content\themes\royal\framework\theme-functions.php on line 2843

Regards,
Andrew

Please, contact administrator
for this information.

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3 Answers

Robert Hall

Support staff

September 23, 2014 at 09:27

Hello,

Please, contact with your hosting provider and update PHP version. To make our theme work it should be no less than 5.3.

Regards,
Robert Hall.

#16541 Copied

andrewip

Participant

September 23, 2014 at 10:09

Thank you for this.

I have just been informed we are on Windows Hosting. According to my hosting provider it is not compatible with WordPress.

Do you at least know if I delete you theme I via FTP I will be able to log back in to wordpress – or will it corrupt the database?

And one more question – do you know that I can re-install the Royal theme on my new hosting environment and it won’t see it as a second install?

Thanks,
Andrew

#16549 Copied

Eva Kemp

Support staff

September 23, 2014 at 12:51

Hello,

If you remove the theme you’ll be able to access wp-admin panel.
You can reinstall Royal theme without any worries.

Thank you.
Regards,
Eva Kemp.

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