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Eshop changes 2 - by amd4ever - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

amd4ever

Participant

November 22, 2020 at 17:49

hallo,
1. we have problem with you saw recently , link at private
2. we need at “Το Lα Ρelle προτείνει” that is related products to see only products from same category at the first raw and at the second raw all the products at same gender

Please, contact administrator
for this information.

#260737 Copied Theme version: 7.0.2

14 Answers

amd4ever

Participant

November 22, 2020 at 23:07

1. we have problem with” saw recently” in article**
The cache plugin is the wprocket, but creates problem to “saw recently”

#260750 Copied

Rose Tyler

Support staff

November 23, 2020 at 07:52

Hello,

1) Describe the problem in more detail with a screenshot.
2) WooCommerce does not have the option to set the related products from Dashboard, it takes them automatically by category or tag – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

#260764 Copied
amd4ever

Participant

November 23, 2020 at 12:22
Add this to your functions.php or custom plugin.
```
function exclude_brands_from_related( $categories ){
// array of category id's that should be excluded
$exclude_cats = array( '100', '101', '102');

foreach( $categories as $index => $cat ){
if( in_array( $cat->term_id, $exclude_cats ) ){
unset($categories[$index]);
}
}

return $categories;
}

add_filter( 'woocommerce_get_related_product_cat_terms', 'exclude_brands_from_related' );
```
its will work something like this?
#260809 Copied
Olga Barlow

Support staff

November 23, 2020 at 18:53

Hello,

1) Describe the issue with the Recently viewed products in more detail.
2) Read this post https://wordpress.org/support/topic/exclude-categories-from-related-products/

Regards

#260898 Copied

amd4ever

Participant

November 24, 2020 at 00:40

we want to exclude the categories id ‘103’, ‘102’, ‘105’, ‘100’, ‘105’, ’94’, ‘227’

but the code is not ok:

add_filter( ‘woocommerce_get_related_product_cat_terms’, ‘exclude_brands_from_related’ );

function exclude_brands_from_related( $categories ){
// array of category id’s that should be excluded
$exclude_cats = array( ‘103’, ‘102’, ‘105’, ‘100’, ‘105’, ’94’, ‘227’);

foreach( $categories as $index => $cat ){
if( in_array( $cat, $exclude_cats ) ){
unset($categories[$index]);
}
}

return $categories;
}

add_filter( ‘woocommerce_get_related_product_cat_terms’, ‘exclude_brands_from_related’ );

#260931 Copied
Olga Barlow

Support staff

November 24, 2020 at 14:17
Hello,

Try this one
```
add_filter( 'woocommerce_get_related_product_cat_terms', 'exclude_brands_from_related', 20, 1 );

function exclude_brands_from_related( $categories ){
	// array of category id's that should be excluded
	$exclude_cats = array( '103', '102', '105', '100', '105', '94', '227');

	$categories = array_diff($categories, $exclude_cats);

	return $categories;
}
```
Regards
#261000 Copied
amd4ever

Participant

November 24, 2020 at 16:06
we cant make it work, our functions.php now:
```
<?php

defined( 'ABSPATH' ) || exit( 'Direct script access denied.' );

/*
* Load theme setup
* ******************************************************************* */
require_once( get_template_directory() . '/theme/theme-setup.php' );

/*
* Load framework
* ******************************************************************* */
require_once( get_template_directory() . '/framework/init.php' );

/*
* Load theme
* ******************************************************************* */
require_once( get_template_directory() . '/theme/init.php' );

add_filter( 'woocommerce_get_related_product_cat_terms', 'exclude_brands_from_related', 20, 1 );

function exclude_brands_from_related( $categories ){
	// array of category id's that should be excluded
	$exclude_cats = array( '103', '102', '105', '100', '105', '94', '227');

	$categories = array_diff($categories, $exclude_cats);

	return $categories;
}
```
#261015 Copied
Olga Barlow

Support staff

November 24, 2020 at 20:08

Hello,

1) Did you add the code to parent theme functions.php? Don’t make any changes to the parent theme! Use child theme to make changes.

2) If the code still does not work then submit customization request here, please. Because we are unable to provide support for customizations under our Support Policy.

Regards

#261057 Copied

amd4ever

Participant

November 24, 2020 at 20:21

we havent a child theme

#261062 Copied

Olga Barlow

Support staff

November 24, 2020 at 20:28

Hello,

I have installed child theme for you. Move all the changes you made in parent theme to child theme https://developer.wordpress.org/themes/advanced-topics/child-themes/
In other case you will lose them after theme update.

Regards

#261065 Copied

amd4ever

Participant

November 25, 2020 at 13:57

even at child theme the problem still there

$exclude_cats = array( ‘103’, ‘102’, ‘105’, ‘100’, ‘105’, ’94’, ‘227’);

here is our woocomrce category id

#261223 Copied

Olga Barlow

Support staff

November 26, 2020 at 11:28

Hello,

Submit customization request here, please. Because we are unable to provide support for customizations under our Support Policy.

Regards

#261348 Copied

amd4ever

Participant

November 27, 2020 at 00:53

you give us a code before. its not possible to make it work..

#261467 Copied

Olga Barlow

Support staff

November 30, 2020 at 10:06

Hello,

Provide us with WP Dashboard and FTP access to your site. We’ll check your problem on an exceptional basis but if you need any other additional customization contact the customization team.

Regards

#261855 Copied
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