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Ess_Grid.json File Missing - by matchez - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

matchez

Participant

August 20, 2015 at 11:44

Hi there

Love the theme!

However I seem to be missing the correct ess_grid.json file. As one or two others have had the same issue, could it be emailed to me please.

(I currently have a .json file in ‘cosmetics’ and ‘sidebar’ folders but they do not have all the content as describe in the documentation. It’s also not in the Documentation folder)

Thanks!

#81225 Copied Theme version: 2.4 WooCommerce version: 4.3

7 Answers

Eva Kemp

Support staff

August 20, 2015 at 15:19

Hello,

We’ve sent json file for Essential Grid to import. Please check your email address.

Regards,
Eva Kemp.

#81291 Copied

matchez

Participant

August 20, 2015 at 15:30

Hi Eva

I got that, many thanks. However it seems there’s content missing? See screenshot attached (https://dl.dropboxusercontent.com/u/97005388/Screen%20Shot%202015-08-20%20at%2015.26.38.png) there’s only 1 grid whereas it says there’s 36 in the documentation? Filesize was only 41KB, something’s not right is it or is that correct?! Confused!

Thanks!

#81295 Copied

Eva Kemp

Support staff

August 20, 2015 at 16:41

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#81323 Copied

matchez

Participant

August 20, 2015 at 17:01

Cool, like there is content in the Ess. Grid but I’m just presuming the import file should show all grids? See below for the wp-admin stuff

Thanks

Please, contact administrator
for this information.

#81330 Copied

Eva Kemp

Support staff

August 20, 2015 at 17:19

Hello,

I’ve imported demo content for Ess. Grid. Please check.

Regards,
Eva Kemp.

#81334 Copied

matchez

Participant

August 21, 2015 at 15:14

Cool, thanks Eva!

Happy Friday, have a great weekend 🙂

#81597 Copied

Eva Kemp

Support staff

August 21, 2015 at 15:49

Hello,

You’re welcome.
Have a great weekend too.

Regards,
Eva Kemp.

#81607 Copied
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