Return to previous page

Essential Grid issue? - by freerunner - on WordPress WooCommerce support

This topic has 12 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp

freerunner

Participant

November 2, 2014 at 03:21

I was working on my home page, and I was changing my Essential Grid to different grids to see what each one looked like on my home page under Portfolio, and all of the sudden the essential grid selector will no longer allow me to change the grid type. Please advise

Please, contact administrator
for this information.

#22834 Copied

11 Answers

freerunner

Participant

November 2, 2014 at 04:14

I tried re-installing the theme and it did not help. The only changes I made to Essential grid was the names of the categories, so I am not sure if that has something to do with it. Error logs provided below. Please advise, thanks

Please, contact administrator
for this information.

#22835 Copied

Eva Kemp

Support staff

November 2, 2014 at 13:04

Hello,

I’ve checked Essential Grid under Portfolio on the Home page and the drop-down list of grid types is working well.
Please try to check again.
Concerning your log, those not errors, but just warnings.

Thank you.
Regards,
Eva Kemp.

#22856 Copied

freerunner

Participant

November 2, 2014 at 16:36

Eva,

I am not having a problem with the drop down menu, but I am having a problem with “Add Selected Grid” button. When I choose my preferred grid and click on the “Add Selected Grid” button the grid is not added to the page. Please try to do this and get back to me (My hosting provider confirmed the issue and they said that their is some sort of plugin and theme conflict). Please refer to image:

#22870 Copied

freerunner

Participant

November 2, 2014 at 17:45

Please use https:// for log in to my WordPress website now.

Also, I have 29 elements within the theme that are not optimized for https, so I cannot get my SSL padlock in my website to turn green. Can you please change these elements within the them to // instead of http:// so that the elements can except what ever the user is doing, either SLL or not? Elements shown below, please advise

Please, contact administrator
for this information.

#22875 Copied

Eva Kemp

Support staff

November 3, 2014 at 12:13

Hello,

Please provide us with FTP credentials to check this issue.
Thank you.

Regards,
Eva Kemp.

#22917 Copied

freerunner

Participant

November 3, 2014 at 17:06

Here is the SFTP log in credentials, thanks

Please, contact administrator
for this information.

#22978 Copied

Eva Kemp

Support staff

November 4, 2014 at 11:57

Hello,

I’ve updated Essential Grid plugin to 1.5.1 version.
Please check it now.

Thank you.
Regards,
Eva Kemp.

#23055 Copied

freerunner

Participant

November 5, 2014 at 04:31

That seemed to fix the issue. However, I am unable to turn off the default theme side bar inside the Essential Grid posts page. Please advise

#23229 Copied

Eva Kemp

Support staff

November 5, 2014 at 12:43

Hello,

Please provide us with a page link where you have problems.

Thank you.
Regards,
Eva Kemp.

#23283 Copied

freerunner

Participant

November 5, 2014 at 13:27

Any and all of the essential grid post pages. Here are couple links (located in private content below), thanks

Please, contact administrator
for this information.

#23289 Copied

Eva Kemp

Support staff

November 5, 2014 at 15:06

Hello,

I’ve selected “Sidebar position” without sidebar in Theme Options > Blog Layout and now there is no sidebar on Essential Grid pages.
Please check and clear browser cache.

Thank you.
Regards,
Eva Kemp.

#23304 Copied
Tagged: essential grid, friendly, issue, themes, woocommerce, wordpress
Viewing 12 results - 1 through 12 (of 12 total)