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Estimated delivery – correct on desktop but wrong on mobile

This topic has 2 replies, 2 voices, and was last updated 7 months ago ago by Rose Tyler

TheOne

Participant

April 13, 2024 at 06:58

Hello,

I noticed a strange problem:

I have a estimated delivery module in my single product page.
On desktop it shows the correct estimated (today is saturday 13.4 and it says that the package will arrive approx. on monday 15.4) – OK. On mobile it says it will arrive yesterday (12.4) ? I have remove cache for both diveces and it’s the same.

Can you take a look?

Please, contact administrator
for this information.

#391528 Copied Theme version: 9.3.5

1 Answer

Rose Tyler

Support staff

April 13, 2024 at 07:24

Hello, TheOne,

Thank you for reaching out to us with your concern. We understand that you are experiencing an inconsistency with the estimated delivery module on your single product page, where the desktop version displays the correct estimated delivery date, but the mobile version indicates an incorrect past date.

We’ve checked the mentioned product from mobile and see “Izdelek je lahko pri vas že v ponedeljek, 15.4” (Chrome and Safari browser).
What exactly device do you use? Please check how it works from a few different devices and browsers.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#391540 Copied
Tagged: correct delivery time woocommerce, fix woocommerce mobile estimate, mobile desktop delivery discrepancy, woocommerce delivery error solutions, wordpress woocommerce delivery estimate
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