Estimated Delivery cut off hour / handling time

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 3 days ago ago by Jack Richardson

  • Avatar: Valentin
    Valentin
    Participant
    November 12, 2024 at 15:46

    Hi,

    Is there a way of providing a maximum time to consider an extra day of shipping? For example, 14:30 is the cut off hour in which we can process orders in that day.

    Thanks!

    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 12, 2024 at 16:49

    Dear @Valentin,

    I hope this message finds you well.

    Thank you for reaching out to us. Unfortunately, the feature you are inquiring about is not available at this time. We have previously attempted to implement it, as you can see in the following link: https://8theme.upvoty.com/b/xstore/time-for-shipping-out-for-estimated-delivery/. However, we were unable to find a solution that would satisfy the diverse needs of all our customers.

    Given the specific nature of your requirements, we recommend exploring third-party plugins that may better address your use cases for estimated delivery times. Our built-in feature is designed to meet the needs of the majority of our users, and unfortunately, it does not cover the unique scenarios you have described.

    Thank you for your understanding, and please feel free to reach out if you have any further questions.

    Best regards,
    Jack Richardson
    The 8Theme Team

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