Et-st-disabled on variable product buttons

This topic has 4 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

  • Avatar: ClubberLang
    ClubberLang
    Participant
    February 15, 2021 at 20:32

    Hi,

    I’m having the same problem as the person in this thread https://www.8theme.com/topic/et-st-disabled-appears-on-select-options-buttons/

    When using variable products et-st-disabled appears on the buttons and I’m unable to click on them.

    I’ve tried the fix given in that thread and it doesn’t work for me, I’ve tried disabling all plugins apart from woocommerce and xstore with no luck.

    Any help would be appreciated.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 08:04

    Hello,

    Thanks for using our theme.
    As I can see, “Select options” buttons work on your site. It looks like the mentioned fix helped you. Please clear cache and check one more time.
    If this doesn’t work, describe your problem in more detail with screenshots or video.
    Also, provide temporary wp-admin access.

    Regards

    Avatar: ClubberLang
    ClubberLang
    Participant
    February 16, 2021 at 13:35

    Hi,

    The select options buttons work on the homepage as it uses a product slider that’s not part of the theme, on the actual shop page located here they do not work https://www.scentsationmelts.co.uk/shop/

    Best regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2021 at 15:10

    Hi,

    I do not see any problem on your Shop page – https://gyazo.com/21bfbb64bd5869e7991071060a9b86f2
    Clear cache and check then.

    Regards

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