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Etheme.js problem - by Daniel Steginga - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

Daniel Steginga

Participant

February 20, 2015 at 20:16

Hi,

My soon to be launched webshop is having problems with showing product details in the “Extra information” Tab.

I run the latest version of WooPress and updates all the plugins. But my console keeps saying there is an error with the etheme.js file.

Uncaught TypeError: Cannot read property 'length' of undefined

The product has variations.

Could you please provide a solution for my problem?

Thanks!
Daniel

Please, contact administrator
for this information.

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5 Answers

Eva Kemp

Support staff

February 20, 2015 at 22:50

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#44221 Copied

Daniel Steginga

Participant

February 26, 2015 at 14:44

Hi Eva,

Hereby my credentials in the Private Content section

See the problem at a product page like:
http://www.springkussenverhuur-drechtsteden.nl/product/ballenbad-iglo/

The “EXTRA INFORMATIE” tab won’t open.

Cheers,
Daniel

Please, contact administrator
for this information.

#45696 Copied

Eva Kemp

Support staff

February 26, 2015 at 18:47

Hello,

The issue has been fixed.
Please check the tabs now and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#45844 Copied

Daniel Steginga

Participant

February 27, 2015 at 10:49

Hi Eva,

Thanks for fixing it.
What was the problem? How did you fix it?

I would like to know it for possible problems in the future.

Thank you!
Daniel

#46111 Copied

Eva Kemp

Support staff

February 27, 2015 at 15:02

Hello,

I’ve reuploaded the file etheme.js.
This issue won’t appear in future updates.

Thank you.
Regards,
Eva Kemp.

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