This topic has 7 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Jose alfonso
Hi there, I’ve modified the newsletter static block and put an Elementor Pro Animated Headline, then I’ve noticed that if I visited the static block URL
https://hoffmanngroup.mx/staticblocks/newsletter
I can see the animation and I don’t get any console errors..
But If i get into the homepage
https://hoffmanngroup.mx/
The animation does’nt work and I can see an error at the console showing “etheme-scripts.min.js is not loading”
And sometimes it just won’t show up, no matter if I delete my cookies..
Hello,
Provide FTP access, so we can take a closer look.
Regards
You think it could be a permissions problem? or .htaccess?
Here you have the FTP details.
Hello,
We call the Newsletter popup using Ajax and it does not reinit animated heading scripts after popup content loading. Our developers will check this issue. Meanwhile you can create popup using Elementor Pro popup option https://prnt.sc/26opgmm
Let us know if the Animate headline element works ok if you use Elementor Pro popup.
Regards
Yes, I confirm, by using the Elementor Popup it does work, no problems with the animated headline.
To understand a little bit better, what have you changed about the etheme-scripts.min.js not loading?
Thanks.
Hello,
Ok, so use that popup till we fix the issue with our Newsletter element.
Issue with etheme-scripts.min.js was caused by the variation gallery option. I see that you don’t use that feature and that’s caused problem, so I just disabled that.
Regards
Ok, thanks for the explanation!.
The issue related to '‘etheme-scripts.min.js not loading in homepage’' has been successfully resolved, and the topic is now closed for further responses