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Etheme-scripts.min.js not loading in homepage

This topic has 7 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Jose alfonso

Jose alfonso

Participant

February 2, 2022 at 18:10

Hi there, I’ve modified the newsletter static block and put an Elementor Pro Animated Headline, then I’ve noticed that if I visited the static block URL

https://hoffmanngroup.mx/staticblocks/newsletter
I can see the animation and I don’t get any console errors..

But If i get into the homepage
https://hoffmanngroup.mx/

The animation does’nt work and I can see an error at the console showing “etheme-scripts.min.js is not loading”

And sometimes it just won’t show up, no matter if I delete my cookies..

Please, contact administrator
for this information.

#315966 Copied Theme version: 8.1 WooCommerce version: 6.1.1

6 Answers

Rose Tyler

Support staff

February 3, 2022 at 09:46

Hello,

Provide FTP access, so we can take a closer look.

Regards

#316013 Copied

Jose alfonso

Participant

February 3, 2022 at 16:08

You think it could be a permissions problem? or .htaccess?
Here you have the FTP details.

Please contact administrator
for this information.

#316092 Copied

Olga Barlow

Participant

February 4, 2022 at 12:35

Hello,

We call the Newsletter popup using Ajax and it does not reinit animated heading scripts after popup content loading. Our developers will check this issue. Meanwhile you can create popup using Elementor Pro popup option https://prnt.sc/26opgmm

Let us know if the Animate headline element works ok if you use Elementor Pro popup.

Regards

#316167 Copied

Jose alfonso

Participant

February 4, 2022 at 17:55

Yes, I confirm, by using the Elementor Popup it does work, no problems with the animated headline.

To understand a little bit better, what have you changed about the etheme-scripts.min.js not loading?

Thanks.

#316226 Copied

Olga Barlow

Participant

February 7, 2022 at 13:16

Hello,

Ok, so use that popup till we fix the issue with our Newsletter element.

Issue with etheme-scripts.min.js was caused by the variation gallery option. I see that you don’t use that feature and that’s caused problem, so I just disabled that.

Regards

#316375 Copied

Jose alfonso

Participant

February 7, 2022 at 19:02

Ok, thanks for the explanation!.

#316444 Copied
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