EU VAT number in checkout - by jojson - on WordPress WooCommerce support

This topic has 40 replies, 4 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

  • Avatar: jojson
    jojson
    Participant
    September 9, 2014 at 20:20

    I see only:12 RESPONSES TO ROUND BROWN SUNSHADE UMBRELLA FOR FREE

    not comments.
    With products, I would like to turn on option, that review is possible only for verified owner who bought this product. In woocommerce settings is this option but when I will check this, I can’t see any changes.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 10, 2014 at 06:14

    Hello,

    Please contact with WooCommerce support team and their specialists will look into this issue more deeply.
    Thank you.

    Regards,
    Robert Hall.

    Avatar: jojson
    jojson
    Participant
    September 24, 2014 at 13:05

    Hi,

    can you check why most of my products are set as on sale?
    when I using promo code without sale products I can use it. There isn’t sale price but system see this as a sale products. Please check it, all data to admin are below/

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 24, 2014 at 14:38

    Hello,

    Sorry, but the link you provided gived 404 error. Please provide us with the correct link where products have sale price and wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jojson
    jojson
    Participant
    September 24, 2014 at 16:00

    sorry, please check link now, these products don’t have a sale price but are read by system as on sale,below data to admin panel

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 24, 2014 at 20:07

    Hello,

    Could you please specify what products don’t have sale price but it is displayed?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: jojson
    jojson
    Participant
    September 24, 2014 at 22:50

    all the products that you have seen on that page are from shortcode etheme_sale, but these product are not in sale price, I have other products on sale but no showing there. When I’ve created coupon that should not apply to items on sale, I can’t use it to these products beacouse system think that are on sale.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 25, 2014 at 15:37

    Hello,

    As I see you’re using old theme version. Please update it to 3.5.
    https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: jojson
    jojson
    Participant
    September 25, 2014 at 17:43

    ok, I’ve made update, please check now. I don’t see now page with sale shortcode

    Avatar: Eva
    Eva Kemp
    Support staff
    September 26, 2014 at 14:21

    Hello,

    The page with sale products is http://cgaxis.com/sale-products/
    The problem is with Woocommerce configuration. You can check it enabling the default WordPress theme and using Woocommerce shortcode [sale_products per_page="12" orderby="name" order="desc"].
    You’ll see the same products as before. So you have to contact Woocommerce support to find the solution.

    Thank you.
    Regards,
    Eva Kemp.

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The issue related to '‘EU VAT number in checkout’' has been successfully resolved, and the topic is now closed for further responses

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