Return to previous page

Even more strange issues - by Jarkko - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Olga Barlow

Jarkko

Participant

April 22, 2018 at 16:21

I’ve noticed even some more new issues on my site since the theme was last updated:

1) On single product pages the tabs do not open at all.

2) On the checkout page, the total amount doesn’t change when I toggle between the shipping options with different prices.

3) Layout of blog posts on category pages is weird. Strange “empty spaces” here and there: https://prnt.sc/j8lp85

4) When I put a product to the shopping cart from anywhere else than a single product page (like front page or shop page https://www.laatusuklaa.fi/kauppa/) the whole page reloads and scrolls to the top.

Please, contact administrator
for this information.

#191669 Copied

5 Answers

Rose Tyler

Support staff

April 23, 2018 at 09:33

Hello,

1-4. – Does it work the same way with the parent theme?
– Have you tried to disable all 3rd-party plugins?
1-3. – Please check if the same problems persist only with our theme or with a default theme too (WC theme – Storefront).

Regards

#191709 Copied

Jarkko

Participant

April 25, 2018 at 12:33

1-2:

The problem was plugin “Insert headers & footers” and removing it erased these two problems. However, since I need some mailchimp code in my header, I tried installing another plugin (“Head, Footer and Post Injections”) and it didn’t cause problems UNTIL I added the mailchimp code. Then the problems 1-2 reappeared.

Is my only solution now to add the mailchimp script (see private content) directly to my child theme header.php?

Please, contact administrator
for this information.

#191935 Copied

Olga Barlow

Support staff

April 25, 2018 at 13:15

Hello,

I would suggest you to contact plugin author to get correct instructions about this.
There is MailChimp plugin for WP, why don’t you use it to add the form? Why do you need that script?

Regards

#191942 Copied

Jarkko

Participant

April 25, 2018 at 13:48

The instructions on mailchimp website tell me to do so, otherwiose the popup form won’t work. Im now looking into plugins.

#191949 Copied

Olga Barlow

Support staff

April 26, 2018 at 12:35

Hello,

Contact plugin author to get detailed instructions where the code could be added. Also, don’t forget that all the additional changes should be placed in child theme.

Regards

#191999 Copied
Viewing 6 results - 1 through 6 (of 6 total)