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Every time a do an update I find few strings in cart and checkout that are not translated.

This topic has 2 replies, 2 voices, and was last updated 2 hours, 22 minutes ago ago by Rose Tyler

ziga32

Participant

January 21, 2025 at 16:31

Every time a do an update I find few strings in cart and checkout that are not translated.
No problem, but I can’t find where to translate them?

Here
https://share.cleanshot.com/X2QcY9Mg
This is the cart link
https://www.pasovi-verona.si/kosarica/

Is there any special procedure I need to be following?

I’m using WPML and I try always scan xstore, elementor and Woocommerce for new strings. I also use the option “Track where strings appear on the site”, “Auto register strings for translation” and try “Translate texts in admin screens”.
But no luck
https://share.cleanshot.com/08YdGhVP

What else do I need to do?

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1 Answer

Rose Tyler

Support staff

January 22, 2025 at 08:26

Hello, ziga32,

Thank you for reaching out to us.

We understand your concern regarding untranslated strings in the cart and checkout after updates.

At first glance, without access to your website’s admin panel, it appears that the untranslated texts may originate from the WooCommerce plugin rather than our theme.

Based on the details you’ve provided, it seems you are already following the correct steps to translate strings using WPML. However, there are a few additional steps you can try to ensure all strings are properly translated:

1. **Rescan the Theme and Plugins for Strings**
After updating, ensure you rescan the XStore theme and all related plugins (e.g., WooCommerce, Elementor) for new strings. You can do this by navigating to **WPML > Theme and Plugins Localization** and selecting the relevant theme/plugin to scan.

2. **Check WPML String Translation Module**
Go to **WPML > String Translation** and search for the untranslated strings. Use the search bar to locate specific text (e.g., “Cart” or “Checkout”) and ensure translations are added for all relevant strings.

3. **Translate Admin Texts**
If the strings are part of the theme or plugin settings, you may need to translate them via **WPML > String Translation > Translate texts in admin screens**. Look for the specific options related to XStore or WooCommerce and ensure the strings are translated.

4. **Clear WPML Cache**
Sometimes, WPML caching can cause issues with translations. Clear the WPML cache by navigating to **WPML > Support > Troubleshooting** and clicking on the “Clear the cache in WPML” button.

If you’ve tried all the above steps and the issue persists, please contact the support of WPML and Woocommerce.

Best Regards,
8Theme’s Team

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