Excerpt in product-title - by redrop - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 7 years ago ago by Olga Barlow

  • Avatar: redrop
    redrop
    Participant
    November 9, 2017 at 16:27

    Hi,
    I need to have the product-title in [8THEME] Products with a limited number of characters. So I’ve tried to create an excerpt function in my functions.php file but it doesn’t works.
    Have you some tips to give me to have a clean easy function to do that?
    My website isn’t already online.
    Thank you

    14 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2017 at 09:12

    Hello,

    Please see screenshots http://prntscr.com/h8knrr http://prntscr.com/h8koor (xstore/framework/shortcodes/products.php file).

    Regards

    Avatar: redrop
    redrop
    Participant
    December 8, 2017 at 18:53

    Hi, tnx for replying, but it doesn’t works.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 9, 2017 at 13:03

    Hello,

    Provide me admin panel and FTP access to check.

    Regards

    Avatar: redrop
    redrop
    Participant
    December 14, 2017 at 12:29

    Hi, it’s not online yet, but I think you can check it out in your own easly. I put your code in xstore/framework/shortcodes/products.php file but nothing changes on shop page title. (Shop page is where a list of products is shown).

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 14, 2017 at 16:12

    Hello,

    The point is that it works from our side and we sent you screenshot in the very first message.

    Regards

    Avatar: redrop
    redrop
    Participant
    December 14, 2017 at 20:14

    See the private content..

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 15, 2017 at 11:23

    Hello,

    IP of the expert who will work on your problem is 176.98.70.175.
    Admin panel access is ok, waiting for the correct FTP.

    Regards

    Avatar: redrop
    redrop
    Participant
    December 15, 2017 at 13:53

    See below

    Please, contact administrator
    for this information.
    Avatar: redrop
    redrop
    Participant
    December 15, 2017 at 13:55

    See below please

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 15, 2017 at 14:02

    Hello,

    Provide the IP of our support team member to your hosting provider and he will be able to add it to the white list. You don’t need to make an exception for the whole country.

    Regards

    Avatar: redrop
    redrop
    Participant
    December 15, 2017 at 14:54

    Ok check it out please

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 18, 2017 at 17:11

    Hello,

    Check if the password is correct because we get the following message

    Response: 331 Utente provanewstube OK. Richiesta password
    Command: PASS **************
    Response: 530 Autenticazione fallita, controlla di aver inserito il nickname tutto minuscolo e come host
    Error: Critical error: Could not connect to server

    Regards

    Avatar: redrop
    redrop
    Participant
    December 18, 2017 at 22:20

    See below please…

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 19, 2017 at 11:00

    Hello,

    Check now. We have added new option to limit product title http://prntscr.com/hphm6y and also we’ll add this option to next theme update.

    Regards

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