Return to previous page

Excessive Ajax Requests – a result of White Label Branding plugin

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

WebsiteDude

Participant

January 9, 2023 at 17:54

Hi Guys – okay so we have poor site speed and our hosts WPEngine have been digging in deep to understand where issues are – here are some bits of feedback from them…

there are excessive unchaced results so ajax logging was enabled and found this…..

Here was the action value and count after a while :

1298 [action] => xstore_get_user_compare
1292 [action] => xstore_get_user_wishlist
166 [action] => heartbeat
60 [action] => etheme_ajax_popup_content
44 [action] => as_async_request_queue_runner
38 [action] => wc_epo_get_associated_product_html
5 [action] => mailchimp_set_user_by_email
4 [action] => xstore_wishlist_fragments
4 [action] => xstore_get_wishlist_product_info
2 [action] => xstore_update_user_wishlist

The top two action values seem to be coming from plugin : xstore-white-label-branding and would recommend reaching out to the plugin developers to see if they are able to provide assistance in throttling these requests.

is there anything you guys can suggest? I would think if you were to reach out to them then that would be a great step giving benefit for us all whom use the plugin as part of your theme.

Please, contact administrator
for this information.

#343395 Copied Theme version: 9.0.1 WooCommerce version: 7.2.2

1 Answer

Rose Tyler

Support staff

January 10, 2023 at 09:50

Hello,

Your site is under maintenance mode, so we can’t check it. Please provide temporary wp-admin access. Also, we need FTP access.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#343449 Copied
Tagged: ajax requests, plugin, seo friendly, templates, white label branding, wordpress woocommerce
Viewing 2 results - 1 through 2 (of 2 total)